Wendy's

Reviews

• TP

  Timothy Parker

  6 days ago
  1.0
  Grilled chicken wrap made with the wrong chicken and cold forgot part of my order not very personable staff you can tell No one cares most disappointing wendys I have ever been to.
• LJ

  lydell jones

  Feb 20, 2026
  1.0
  Burgers 🍔 were dry both of them, Fries 🍟 were cold 🥶 not warm cold 🧊 usually food is up to par
• DJ

  Devonte Jones

  Feb 2, 2026
  1.0
  Went through the drive through 2/1/26 around 11:30pm and this is the 4th time I have gone there late at night and the food and service is TERRIBLE. Young looking black guy with the hair (supposed to be a manager) is incredibly rude and unprofessional. All the food taste like it’s been sitting on the hot plate since that morning, no straws, no receipt, wrong sauces, broken frosty machine. As we were leaving another customer was coming back with her food probably same issues. Tried and called the store when I got home and no answer (store closed at 2am) Went the next morning and spoke to Jamie and Bailey (general manager) who at first was not helpful. Told me that she cannot do refunds over $40 (order was 36.24). Told me she called her store manager who told her she cannot do a refund just give fresh food (I don’t want Wendy’s at 10am). I was told since I don’t have a receipt or the food she can’t do anything for me since her store manager said she can’t do refunds. Bailey was verbally combative and over talked me. As a customer I did not feel heard or understood during the conversation because she just wanted to keep telling me she can’t do a refund. Then was told they she can’t pull up my transaction because she can only go 5 hours back in the system. I then tried to compromise and asked if I could get SOMETHING as proof that I can come back another time to get a fresh meal. She wanted to give me the run around saying only when she was here and at certain times. Called corporate in her face and explained what happened that the store is refusing to give a refund and I was told that’s a lie that she can in fact give refunds While on the phone with corporate was told this store had MANY complaints and issues and this issue will be reported. Bailey then came to me while on the phone and said that she now CAN issue a refund after talking to her store manager again (imagine that). Not only did I get a full refund but a print out of my order (thought you can only go 5 hours back). She then said “just so you know we are a franchise store not corporate so we have different rules, not trying to be rude”. I don’t give a damn at this point just give me my money. While she was giving the refund apparently her and many people don’t like this guy who closes the store. You would think if you KNOW there is an issue with this guy you would have no issue giving a refund or maybe fire the guy. You come up to the window to order “what do you want” no hi no welcome to Wendy’s no nothing. Then after you order one thing he says “what else” and has a terrible attitude. A previous time he greeted me that way I just pulled off and left. I don’t care about the food or the money it’s the PRINCIPAL! Stop playing with customers time and money! We work too hard to be treated this way over fast food! Tried to make it better by telling me what times are the best to come in and I’m not hearing that. There shouldn’t be “best times” every time is the best time when you have PAYING customers at your store! Told me next time I should have the food from 12 hours prior or take a picture of the food. I will NEVER be stepping foot in this location again and I encourage others to do the same. Fire the whole store and start over.
• RK

  Roy Kanehl

  Jan 14, 2026
  3.0
  Good food friendly customer service aside from 1 lady that was distracted and rude everyone else was nice and helpful
• AH

  Alan Hazard

  Jan 7, 2026
  4.0
  Was there at 1030 for early lunch, food was ready and hot.

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