Wendy's

3.3
2292 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1051 Main Street, Buffalo, NY
14209, United States

Hours

Reviews

3.3
2,292 reviews
5 stars
756
4 stars
441
3 stars
379
2 stars
201
1 star
515

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unclean bathrooms.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Many customers noted rude or unprofessional behavior from staff, with some expressing dissatisfaction with how their concerns were handled.

Food Quality

Several reviews mentioned that the food was often cold, not fresh, or incorrectly prepared, leading to disappointment.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff behavior was criticized for being unprofessional.
  • EC
    el cucumber
    Nov 16, 2025
    1.0
    radio is way too loud and the selection is nothing short of infuriating
  • VV
    Velvet Vex
    Nov 12, 2025
    1.0
    This is maybe one of the worst Wendys in all of buffalo. The whole restaurant sucks, staff is even worse and all of them have the worst attitudes ever. DO NOT EVER GO HERE!!!
  • LB
    L B
    Nov 9, 2025
    1.0
    Came to Buffalo for a hockey game. Couldn’t get into the Anchor Bar. Long wait time, code for the bathroom, screwed up our order missing a hamburger…in another bag altogether. More than anything it’s filthy. No shortage of employees…some of the reviews here are shocking. Can’t believe that Wendy’s reads these reviews and does nothing.
  • 22
    254zero
    Nov 8, 2025
    1.0
    Lazy ignorant workers let people stand at the counter for 10 minutes then tell them it's closing time and they can't take orders. Drive thru is wrapped around the building because they are so slow. Go anywhere else, don't waste your time and money at this location
  • LR
    Latonya Richardson
    Oct 27, 2025
    1.0
    Where do I start nice I had my 5 grandchildren with me aging from 11 down to the age of two the kids took a seat and my grandson found a piece of hair he said Grandma I found a piece of hair in my French fries I said where's the hair I don't know so I took the fries back up wasn't thinking I was just wanting to let him know that they're was a piece of hair in in my fries they gave me another one wasn't thinking anything until I reached into my bag to eat a fry it too had hair on it I was like what is going on by this time my mind is boiling so I asked for the manager and he went right back over there and tried to give me a bigger fry I looked in the bag I said I don't want to fry I was just letting you know you guys have hair in your fries I patronize this place all the time with my kids I feel hurt I know this is a long story so I'm just shortening it up for you but there's so much I want to say

Frequently Asked Questions About Wendy's

Is 512 Main & North Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.