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Wendy's

3.6
(1613 reviews)

Business Details

360 Dingens, Buffalo, NY
14206, United States
(716) 903-2442

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
360 Dingens, Buffalo, NY
14206, United States

Hours

Reviews

3.6
1,613 reviews
5 stars
604
4 stars
361
3 stars
262
2 stars
96
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Wait Times

Long wait times reported consistently, both in drive-thru and inside the restaurant, contributing to a negative dining experience.

Food Quality

Customers reported cold and poorly prepared food, with some expressing concerns about cleanliness and food safety.

Staffing Issues

Many reviews indicated that the location is often understaffed, impacting service speed and order accuracy.
  • WL
    W Legend
    6 days ago
    1.0
    This literally just got me for $6... I waited 20 minutes for a double stack and a small fry and small nuggets for a $6 biggie bag and I had to leave because I'm a business owner and I had to be somewhere by 3:00 and I wasn't expecting to take so long and I couldn't even get assistance with like a refund or anything so They made me make a choice lose $6 or lose $500? This is very irritating
  • CB
    caryn becker
    Feb 26, 2026
    2.0
    Restaurant was very dirty, way to much ketchup and mayo on a small sandwich. Staff complaining.
  • HE
    Heather Ellison
    Feb 19, 2026
    1.0
    Today I went to Wendy's and went through the drive-thru. When I got to the line I paid for my order and I was asked to pull in front of a car that was parked in front of me already. So I was confused I should go in front of them cuz it looked like in front of them was the open parking lot. And the lady at the window told me I needed to go up there because I was sitting on her timer and I can't be sitting on her timer. I thought the point of the timer was to see how quickly they're serving their customers. If I am made to pull up in front of a whole other car so two cars now are waiting after pulling up and there is no one behind us in line shouldn't the timer still be going? I guess if I had seen a clear parking spot up where she asked me to go I wouldn't have questioned anything, but I didn't and I don't think that telling me I was sitting on her timer is a reasonable response to my question.
  • AV
    Andrew Voss
    Feb 8, 2026
    1.0
    Rude employees literally every single time, service takes incredibly long compared to any other fast food place I've ever been, and I swear, it's like they intentionally make the food poorly. Simple Dave's Double comes out looking like it was hosed down with mayo and then beaten up by several people.
  • GA
    Gabriel Albino
    Feb 6, 2026
    1.0
    My whole experience here was awful. The staff was rude from the moment we started ordering. They interrupted us while we were talking, then after waiting 30 minutes, we received only half of our order, with items missing. When we tried to ask about it at the drive-thru, they shut the window in our face. When we finally got our remaining items, it was cold and to top it off, the soda was basically straight carbonation and undrinkable. Terrible service from start to finish. Won’t be coming back.

Frequently Asked Questions About Wendy's

What are the drive-through hours at the Wendy's on 360 Dingens, Buffalo, NY?

The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to 1:00 AM.

Can I order food online or via an app from this Wendy's location?

Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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