Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and poor service.
Food Quality
Customers frequently reported receiving cold or incorrect food orders, with several instances of missing items.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and kitchen.
Staffing Issues
Many reviews mentioned that the location is frequently understaffed, leading to slow service and customer dissatisfaction.
AA
Aaron
Dec 30, 2025
4.0
60/40 chance to get good service
I got the 60 this time good, fast service and the order was right
LC
lisa churchill
Dec 26, 2025
1.0
I was extremely disappointed. The employees were rude and short. We did not receive all of our food and when going back through the drive thru we waited 45 minutes just to receive a coffee that should have been given to us. i understand mistakes are made, but waiting 45 minutes when there are more than enough employees inside the building CLOCKED IN, is crazy.
ST
steven thornton
Dec 13, 2025
1.0
Worse service ever, forever wait, not friendly
KJ
Katrina Jenkins
Dec 8, 2025
3.0
Depends on who’s working but usually have the best foods in any Wendy’s in Erie county thus far. Never order near closing you’ll be charged and won’t get your food or refund fyi
AD
Andrea Dash
Dec 6, 2025
1.0
Ordered two items with noone in line in restaurant or at drive through waiting over 10 minutes person taking order was not listening to order had to order several times