Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Wait Times
Long wait times reported consistently, both in drive-thru and inside the restaurant, contributing to a negative dining experience.
Food Quality
Customers reported cold and poorly prepared food, with some expressing concerns about cleanliness and food safety.
Staffing Issues
Many reviews indicated that the location is often understaffed, impacting service speed and order accuracy.
WL
W Legend
6 days ago
1.0
This literally just got me for $6... I waited 20 minutes for a double stack and a small fry and small nuggets for a $6 biggie bag and I had to leave because I'm a business owner and I had to be somewhere by 3:00 and I wasn't expecting to take so long and I couldn't even get assistance with like a refund or anything so They made me make a choice lose $6 or lose $500?
This is very irritating
CB
caryn becker
Feb 26, 2026
2.0
Restaurant was very dirty, way to much ketchup and mayo on a small sandwich. Staff complaining.
HE
Heather Ellison
Feb 19, 2026
1.0
Today I went to Wendy's and went through the drive-thru. When I got to the line I paid for my order and I was asked to pull in front of a car that was parked in front of me already. So I was confused I should go in front of them cuz it looked like in front of them was the open parking lot. And the lady at the window told me I needed to go up there because I was sitting on her timer and I can't be sitting on her timer. I thought the point of the timer was to see how quickly they're serving their customers. If I am made to pull up in front of a whole other car so two cars now are waiting after pulling up and there is no one behind us in line shouldn't the timer still be going? I guess if I had seen a clear parking spot up where she asked me to go I wouldn't have questioned anything, but I didn't and I don't think that telling me I was sitting on her timer is a reasonable response to my question.
AV
Andrew Voss
Feb 8, 2026
1.0
Rude employees literally every single time, service takes incredibly long compared to any other fast food place I've ever been, and I swear, it's like they intentionally make the food poorly. Simple Dave's Double comes out looking like it was hosed down with mayo and then beaten up by several people.
GA
Gabriel Albino
Feb 6, 2026
1.0
My whole experience here was awful. The staff was rude from the moment we started ordering. They interrupted us while we were talking, then after waiting 30 minutes, we received only half of our order, with items missing. When we tried to ask about it at the drive-thru, they shut the window in our face. When we finally got our remaining items, it was cold and to top it off, the soda was basically straight carbonation and undrinkable. Terrible service from start to finish. Won’t be coming back.
What are the drive-through hours at the Wendy's on 360 Dingens, Buffalo, NY?
The drive-through is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Can I order food online or via an app from this Wendy's location?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does this Wendy's serve breakfast?
Yes, they serve breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is dine-in available at the Wendy's on 360 Dingens?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
How can I contact the Wendy's location at 360 Dingens for questions or feedback?
You can call them directly at (716) 903-2442 or reach the Customer Care team via their contact page or phone number 888-624-8140.
Are there any nearby convenience stores close to Wendy's at 360 Dingens?
Yes, 7-Eleven convenience stores are nearby, which can be convenient for picking up snack or drink items before or after your visit to Wendy's.
What nearby pharmacies are close to this Wendy's location?
There is a CVS Pharmacy nearby, useful for customers who might want to pick up prescriptions or health products during their visit.
Are there any nearby gas stations for customers visiting Wendy's?
Yes, both APlus at Sunoco and Sunoco gas stations are close by, which can be handy for refueling your vehicle when visiting Wendy's.
What are some entertainment options near Wendy's at 360 Dingens?
You can check out the Redbox rental kiosk nearby for DVD rentals, or enjoy treats at Donut Kraze and Major Cool Off ice cream shop close to Wendy's.
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