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Wendy's

3.4
(1894 reviews)

Business Details

3362 Main Street, Buffalo, NY
14214, United States
(716) 838-3879

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3362 Main Street, Buffalo, NY
14214, United States

Hours

Reviews

3.4
1,894 reviews
5 stars
644
4 stars
394
3 stars
317
2 stars
175
1 star
364

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and restrooms.

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, along with long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and missing components in their orders.

Management Issues

Several reviews indicated poor management and lack of oversight, contributing to the overall negative experience.
  • EP
    Eddie Pagan
    Feb 7, 2026
    5.0
    Well it was good and everything the only thing is they keep Wendy's dirty in there the tables are not wiped down that's all I got
  • GH
    Guy Huber
    Oct 22, 2025
    2.0
    This Wendy's was very poorly managed,tables were dirty garbage on the floor. Very slow service,condiment counter was a mess no napkins needed to be wiped down. Very unhealthy atmosphere
  • RR
    ReggieandAdrianne
    Oct 21, 2025
    1.0
    Avoid this wendys at all cost. Poor service, hard buns, and cold old fries. They act like they don't want to work. Not all the employees, but the particular person that was at the drive thru window at 12:20 p.m. on 10/21. Wendy's owners and management please do better.
  • SB
    Sead Balic
    Oct 19, 2025
    1.0
    Took 20 min for simple 2 shakes including 4 nuggets and fries. Staff was rude and no explanation given except them eating and laughing inside. I wouldn't buy here again for my dog nonetheless for my kids. 1 star is way too many
  • BB
    BIGTIME TOMMIE BABBS
    Jan 3, 2019
    3.0
    Could have been better

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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