Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,893 reviews
5 stars
643
4 stars
394
3 stars
317
2 stars
175
1 star
364
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with reports of filthy restrooms and unclean dining areas.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about poor management and lack of oversight, leading to operational inefficiencies.
- GHGuy HuberOct 22, 20252.0This Wendy's was very poorly managed,tables were dirty garbage on the floor. Very slow service,condiment counter was a mess no napkins needed to be wiped down. Very unhealthy atmosphere
- RRReggieandAdrianneOct 21, 20251.0Avoid this wendys at all cost. Poor service, hard buns, and cold old fries. They act like they don't want to work. Not all the employees, but the particular person that was at the drive thru window at 12:20 p.m. on 10/21. Wendy's owners and management please do better.
- SBSead BalicOct 19, 20251.0Took 20 min for simple 2 shakes including 4 nuggets and fries. Staff was rude and no explanation given except them eating and laughing inside. I wouldn't buy here again for my dog nonetheless for my kids. 1 star is way too many
- PCPACIFIC CHART24XDAug 26, 20255.0Good food
- CBCharity BaldwinAug 26, 20251.0Person in the window serving food was rude,her appearance was as if she was at the laundromat and she was smoking her vape.
Frequently Asked Questions About Wendy's
Is 509 Ub Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Buffalo, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Buffalo, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 838-3879.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 509 Ub Wendy’s serve breakfast?
Yes, this Wendy’s location in Buffalo, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location in Buffalo, NY currently open?
Yes, this Wendy's at 3362 Main Street, Buffalo, NY is open and serving customers.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout through Wendy's app or website at order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact this Wendy's location for questions or feedback?
You can call them at (716) 903-2471 or reach out through Wendy's website contact page or customer satisfaction survey links.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available online at menu.wendys.com or on the mobile app by selecting this location.
Where is Wendy's located in relation to University at Buffalo Libraries?
Wendy's is near the University at Buffalo Libraries, offering a convenient spot for a meal before or after visiting the campus library.
Which public transit options can help me get to Wendy's at 3362 Main Street?
You can use the NFTA Metro Rail University Station and NFTA Metro Bus Route 8 - Main stop nearby to reach Wendy's easily by public transit.
What nearby attractions are close to Wendy's that I can visit?
You can visit Buffalo Metro Rail, Edward A. Diebolt House, and Wilson Tuscarora State Park which are nearby and great places to explore before or after dining at Wendy's.