Taco Bell / KFC

3.3
1209 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 170 Abbott Road in Buffalo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
170 Abbott Road, Buffalo, NY
14220, United States

Hours

Reviews

3.3
1,209 reviews
5 stars
397
4 stars
243
3 stars
188
2 stars
114
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned poor food quality, including stale, greasy, or improperly prepared items, leading to dissatisfaction.

Cleanliness

The establishment was often described as dirty, with complaints about unsanitary conditions in both the dining area and kitchen.

Order Accuracy

Many customers experienced issues with missing or incorrect items in their orders, contributing to frustration and disappointment.
  • JK
    Jill Kukulka
    Jan 1, 2026
    2.0
    Worst in the city.... truly, awfully slow but food is never fresh, they really need to improve
  • AM
    Anthony Marrano
    Jan 1, 2026
    3.0
    The lady running the store was top notch, but the appearance was somewhat dirty and the food was a step above ok
  • TD
    Talisha Dixon
    Dec 9, 2025
    2.0
    It's drab in there. Service okay and food is mediocre 😕
  • MR
    Melissa Rowell
    Nov 30, 2025
    1.0
    The grossest taco bell I've ever had, food was greasy, they were out of straws, no ice with no signs saying so, the pop was warm, table was dirty. Never again will I visit.
  • WP
    Winter Peace
    Nov 22, 2025
    1.0
    I am extremely disappointed with my recent experience at the Taco Bell on Ridge Rd. From the moment I arrived, the staff was incredibly rude and slow. When I politely asked the employee at the drive-thru to read the menu, I was met with an attitude and told that I should have read the sign and that they were short-staffed. My request to have my order reread was disregarded, and when I went to pay inside after the window was shut in my face, the manager showed no empathy or respect. Instead, I was told that I was in the wrong and accused of yelling. As a black woman, being told I was yelling felt incredibly insensitive and inappropriate. To make matters worse, they then threatened to call the police on me. They also stated that they couldn't be racist because they hire black people. I have this entire encounter on video and am morally upset by the way I was treated. I simply wanted to get food for my children, but the employees at this Taco Bell displayed a complete lack of respect for customers. This experience has deeply affected me, and I hope that Taco Bell takes action to address the behavior of their staff and ensure that no one else has to endure such disrespectful treatment.

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours at Taco Bell located at 170 Abbott Road in Buffalo?

Taco Bell at 170 Abbott Road in Buffalo is open from 10:00 AM to 1:00 AM every day of the week.

Does the Taco Bell at 170 Abbott Road offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 6:00 AM to 11:00 PM.