Brand Certified
Subway
3.4(188 reviews)
Certified by Subway • Mar 01, 2026
Business Details
120 W Chippewea St, Buffalo, NY
14202, United States
Certified by Subway • Mar 01, 2026
(716) 856-0194
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Buffalo Subway® Restaurant at 120 W Chippewea St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
188 reviews
5 stars
90
4 stars
20
3 stars
17
2 stars
5
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and dismissive staff, with several instances of poor customer service and long wait times.
Food Quality
Numerous reviews mentioned unsatisfactory food quality, including stale bread, incorrect orders, and unappetizing ingredients.
Cleanliness
Several customers noted that the store was dirty and unsanitary, contributing to a negative dining experience.
Staffing Issues
Customers frequently commented on the store being understaffed, leading to slow service and inadequate attention to orders.
- NHNae hairston3 days ago1.0Forgot the meat on my turkey sub
- RPRoxana PeñaFeb 2, 20261.0Don't order here, they don't give you what you ask for and the place is completely filthy, everything is disgusting.
- TTTimothy TrainorJan 12, 20261.0I called them and they said they dont do refund on a mistaken order. I dont really like subway chicken cause of how rubber they taste. Just wanted a steak sandwich and this is what I get wasted my time and money on something I didn't order. It's like asking for a vegetarian sandwich and got a bbq ribs sandwich like what? I didn't order this and it sucks to get something you did not order
- DFDanielle FreshwaterNov 25, 20255.0It is very hard to be misunderstood as a service employee in a city setting. Of course they want you to come and go, it’s probably for your safety with the amount of homeless on the street. That being said, I felt that the employees were MORE than accommodating and I commend them for their hard work.
- JRJoLeeza RodriguezOct 25, 20251.0When teenagers come in to eat, have a cookie or drink they shouldn’t be told to leave as soon as they are done. I understand “loitering” but half of the employees are rude, on their cell phones and have no customer service whatsoever! Think about it as a teen they just wanna laugh and enjoy the privilege of hanging out in a safe area! Shame on this business.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at Shoppes @ Hampton Inn & Suites in Buffalo?
The Subway restaurant is open from 9:00 AM to 8:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.
Does this Subway location offer delivery services?
Yes, this Subway location provides delivery services.
Can I dine in at the Subway restaurant at 120 W Chippewa St?
Yes, dine-in service is available at this Subway restaurant.
Is catering available from this Subway restaurant?
Yes, catering services are offered to assist with your event needs.
Where is the Subway restaurant located?
It is located at 120 W Chippewa St, inside Shoppes @ Hampton Inn & Suites, Erie area, Buffalo, NY 14202.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I order from this Subway restaurant?
You can order quickly and easily through their app or online menu, or opt for in-restaurant dining, delivery, or curbside pickup.
What nearby restaurants can I visit before or after dining at Subway?
Nearby restaurants include Ted's Hot Dogs, Waves Restaurant (Thai and Vietnamese cuisine), and Rachels Mediterranean Grill for Greek and Mediterranean dishes.
Are there any entertainment venues near the Subway at Shoppes @ Hampton Inn & Suites?
Yes, Buffalo United Artists theatre and Chippewa Strip nightclub are nearby, offering options for arts, concerts, and nightlife.
What hotels are near the Subway restaurant for visitors staying overnight?
Nearby hotels include Hampton Inn & Suites Buffalo Downtown and The Westin Buffalo, both conveniently close to the Subway location.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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