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Subway

3.2
(363 reviews)

Business Details

3382 Main St, Buffalo, NY
14214, United States
(716) 834-6878
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Buffalo Subway® Restaurant at 3382 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3382 Main St, Buffalo, NY
14214, United States

Hours

Reviews

3.2
363 reviews
5 stars
106
4 stars
83
3 stars
54
2 stars
23
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling ignored or mistreated.

Food Quality

Customers reported inconsistent food quality, including cold items, insufficient portions, and unsanitary conditions.

Communication Issues

Many customers experienced language barriers with staff, leading to misunderstandings and incorrect orders.

Cleanliness

The location was frequently described as dirty and poorly maintained, contributing to a negative dining experience.

Operational Issues

Customers noted frequent problems with the bathroom being out of order and staff closing the store early.
  • SS
    Samuel Scaglione
    Feb 16, 2026
    1.0
    Employee wouldn’t let me get a topping on the side. Said it would be $2 extra … ?
  • MC
    Matthews series of Content!!!!
    Jan 13, 2026
    2.0
    Food was good. The lady seemed nice but the issue is... The SECOND I walked in she was like "hi, how are you?" Not even giving me a chance to even look at the menu. I said I was still deciding because I didn't know what I wanted yet. I kinda felt rushed and she didn't even ask if I wanted the bread toasted, she just toasts it without asking. I sit and eat my sub; next thing you know... These other customers order and she asks them "would you like your bread toasted?" And I was kinda like "So... She asks them if they want their bread toasted but not me?" I don't think she understood me when I asked how much the footlong was and she thought meant how long it was. Again she seemed nice but probably needs to work of service a little bit better.
  • AA
    Ary
    Jan 12, 2026
    2.0
    Horrible customer service after picking up my food rude employee said cannot use the bathroom “due to being out of order” however there are no signs indicating this. After pointing that out she said it’s not needed because it will be fixed in the morning and suggested to go to next door business to use bathroom.
  • SS
    Shalala S
    Dec 13, 2025
    1.0
    Extremely rude. Did not put items as requested and when I asked about it,was completely ignored. The girl behind the counter just rolled her eyes at me. Did not provide rcpt when requested. Again eye roll. They are just plain rude.
  • PM
    Payton Mack
    Nov 5, 2025
    1.0
    I came to subway and they tried closing on me 30 minutes early but they finally let me in and they had no rolls available being rude making me not feel welcomes so they just gave me without asking some white flat bread didn’t heat it up cause they said oven was off and overcharged me paid 15$ would not recommend run by people who barley even speak English worst subway in my life wouldn’t recommend

Frequently Asked Questions About Subway

Where is Subway located in Buffalo?

Subway is located at 3382 Main St, Erie, Buffalo, NY 14214.

What are the operating hours of Subway at 3382 Main St?

Subway is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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