About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Buffalo Subway® Restaurant at 3382 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
362 reviews
5 stars
107
4 stars
83
3 stars
54
2 stars
22
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling ignored or mistreated.
Food Quality
Customers reported issues with food quality, including cold, poorly made sandwiches, and unsanitary conditions.
Communication Issues
Many customers experienced difficulties due to language barriers, leading to misunderstandings and incorrect orders.
Cleanliness
The location was frequently described as dirty, with complaints about unsanitary practices and a generally unpleasant atmosphere.
Management Concerns
Several reviews mentioned a lack of effective management oversight, contributing to poor service and operational issues.
- MSMatthew StapletonJan 5, 20262.0Food was good. The lady seemed nice but the issue is... The SECOND I walked in she was like "hi, how are you?" Not even giving me a chance to even look at the menu. I said I was still deciding because I didn't know what I wanted yet. I kinda felt rushed and she didn't even ask if I wanted the bread toasted, she just toasts it without asking. I sit and eat my sub; next thing you know... These other customers order and she asks them "would you like your bread toasted?" And I was kinda like "So... She asks them if they want their bread toasted but not me?" I don't think she understood me when I asked how much the footlong was and she thought meant how long it was. Again she seemed nice but probably needs to work of service a little bit better.
- SSShalala SDec 13, 20251.0Extremely rude. Did not put items as requested and when I asked about it,was completely ignored. The girl behind the counter just rolled her eyes at me. Did not provide rcpt when requested. Again eye roll. They are just plain rude.
- PMPayton MackNov 5, 20251.0I came to subway and they tried closing on me 30 minutes early but they finally let me in and they had no rolls available being rude making me not feel welcomes so they just gave me without asking some white flat bread didn’t heat it up cause they said oven was off and overcharged me paid 15$ would not recommend run by people who barley even speak English worst subway in my life wouldn’t recommend
- SBSpencer BraceNov 5, 20251.0food is usually cold and gross and they are always out of at least one crucial ingredient which today was ROLLS! staff is extremely rude and you acts like they can’t understand you. seemingly no franchise management present ever and the employees seem to set their own prices and portions.
- MWmike WillOct 31, 20251.0Worst subway in the city terrible customer service they show they hate they're job can't even wrap a sub properly bathroom is always "out of order" and they're slow
Frequently Asked Questions About Subway
Where is Subway located in Buffalo?
Subway is located at 3382 Main St, Erie, Buffalo, NY 14214.
What are the operating hours of Subway at 3382 Main St?
Subway is open daily from 8:30 AM to 9:30 PM.
Does Subway offer delivery and pickup services?
Yes, Subway offers both curbside pickup and delivery services.
What meal times does Subway serve?
Subway serves breakfast, lunch, and dinner.
Can I dine in at Subway on Main St?
Yes, Subway serves dine-in customers at this location.
Does Subway provide catering services?
Yes, Subway offers catering services to help with any catering needs.
How can I view the menu or place an order at Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/5510-0/menu/.
Are there public transportation options near Subway on Main St?
Yes, NFTA Metro Bus Route 8 - Main and NFTA Metro Rail University Station are nearby, helping customers easily reach Subway.
What other dining options are near the Subway on Main St?
Nearby dining options include Wendy's and Burger Authority, providing a variety of fast food and burger choices.
What nearby attractions can I visit before or after my meal at Subway?
You can visit Wilson Tuscarora State Park, Edward A. Diebolt House, and Buffalo Metro Rail, which are popular local attractions near Subway.