Subway

3.2
360 reviews
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Business Details

3382 Main St, Buffalo, NY
14214, United States
(716) 834-6878
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Buffalo Subway® Restaurant at 3382 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3382 Main St, Buffalo, NY
14214, United States

Hours

Reviews

3.2
360 reviews
5 stars
107
4 stars
83
3 stars
54
2 stars
21
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing frustration over poor service and communication issues.

Food Quality

Customers reported inconsistent food quality, including small portions, lack of fresh ingredients, and unsanitary conditions, leading to health concerns.

Cleanliness

The location was frequently described as dirty, with complaints about the bathrooms being out of order and overall uncleanliness.

Operational Issues

Many customers noted that the store often closed early or refused service before the stated closing time, leading to dissatisfaction.

Language Barrier

Several reviews mentioned difficulties in communication due to staff's limited English proficiency, which contributed to order errors and frustration.
  • PM
    Payton Mack
    Nov 5, 2025
    1.0
    I came to subway and they tried closing on me 30 minutes early but they finally let me in and they had no rolls available being rude making me not feel welcomes so they just gave me without asking some white flat bread didn’t heat it up cause they said oven was off and overcharged me paid 15$ would not recommend run by people who barley even speak English worst subway in my life wouldn’t recommend
  • SB
    Spencer Brace
    Nov 5, 2025
    1.0
    food is usually cold and gross and they are always out of at least one crucial ingredient which today was ROLLS! staff is extremely rude and you acts like they can’t understand you. seemingly no franchise management present ever and the employees seem to set their own prices and portions.
  • MW
    mike Will
    Oct 31, 2025
    1.0
    Worst subway in the city terrible customer service they show they hate they're job can't even wrap a sub properly bathroom is always "out of order" and they're slow
  • SM
    Sharon Moore
    Oct 25, 2025
    3.0
    Food had no taste. I ordered extra southwest sauce taste watered down
  • JH
    Justin Harper
    Oct 16, 2025
    1.0
    They’re open until 9:30 and the lady literally wouldn’t serve us at 9:00 on the dot. Locked the door when she seen us coming and waved us goodbye. I didn’t know you could just close when you felt like it. This location is a joke. They ALWAYS close whenever they feel like it. Oh and almost forgot to mention last time I was here, the lady had gloves on, and was touching the register and wiping her face, then continued to make my sub so I asked her to remake it. Nasty & beyond unprofessional at this location. Take your money to Wendy’s right across from it.
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Frequently Asked Questions About Subway

Where is Subway located in Buffalo?

Subway is located at 3382 Main St, Erie, Buffalo, NY 14214.

What are the operating hours of Subway at 3382 Main St?

Subway is open daily from 8:30 AM to 9:30 PM.