Subway

3.4
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Buffalo Subway® Restaurant at 2168 Delaware Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2168 Delaware Ave, Buffalo, NY
14216, United States

Hours

Reviews

3.4
205 reviews
5 stars
82
4 stars
40
3 stars
20
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service received.

Food Quality

Numerous reviews highlighted issues with food preparation, including skimpy portions, incorrect orders, and unsatisfactory freshness.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and out-of-order restrooms.

Customer Experience

Many patrons felt rushed and unwelcomed, leading to a negative overall dining experience.

Inconsistency

There were mixed reviews regarding the quality of service and food, with some praising individual staff members while others criticized the overall attitude and performance.
  • GE
    Giorgia Elezaj
    Nov 10, 2025
    5.0
    Rash was so so kind and helpful!! Loved her
  • DJ
    Darrell A Johnson
    Oct 1, 2025
    5.0
    Excellent service and helpful staff I would recommend this place
  • JM
    Jose Medina
    Aug 26, 2025
    1.0
    I do not recommend visitig this place.Disrespectful staff and they treat you badly. And they prepare food badly.They should be more friendly.
  • SF
    Stephanie Fonseca
    Jul 17, 2025
    5.0
    Was out driving with kids they wanted subway came here. Wonderful customer service by the two gentlemen. They were spot on with their sandwich making skills and friendliness to me and my kids. The store was clean and had a nice calm atmosphere. They were smiling at my kids and just overall a good experience.
  • BL
    Billy Logal
    Jul 15, 2025
    1.0
    First? This sounds petty , but when someone refuses to add literally 5 cents worth of add on? WOW. There's another Subway on Delware Ave about half a mile down. People are super cool there. This one was really unfortunately bad. This place has two dudes working. One cool? One not. The two times I asked him for more hot peppers he threw three more on the sandwich. He must have been the owner, because those Subways are in big trouble.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2168 Delaware Ave, Buffalo?

Subway is open Monday to Saturday from 8:30 AM to 9:00 PM and Sunday from 8:30 AM to 8:00 PM.

What types of meals does Subway at Marshall's Plaza serve?

This Subway location serves breakfast, lunch, and dinner meals.