CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buffalo is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Food Quality
While some customers praised the food as delicious, others complained about small portion sizes, bland flavors, and issues with specific items like soups and sandwiches.
Service Issues
Several customers reported poor service, including long wait times, incorrect orders, and unhelpful staff, leading to frustration.
Pricing Concerns
Many reviews mentioned that the food was overpriced, especially given the portion sizes and quality, leading to dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive experiences with specific staff members who provided excellent service.
SS
Swey
Nov 12, 2025
1.0
Got food poisoning :(
JM
Jessica M
Nov 11, 2025
1.0
Absolute dump. Kiosks are tied up by the elderly who don’t know how to use them. Stand in line for 10+ minutes only to find out they’re out of what you want. Place needs to get it together.
SB
Scott Brown
Nov 2, 2025
5.0
Williamsville restaurant does an outstanding job!
KA
Kristi A
Oct 19, 2025
1.0
Took 30 minutes to get a pick 2 order and a fountain drink. 2 employees appeared to be doing the bulk of the work while others stood around talking.
Does Panera Bread at 3701 McKinley Parkway accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Friday.
Does Panera Bread offer delivery services and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday.
Where can I find the menu for Panera Bread in Buffalo?
You can view the menu online at https://www.panerabread.com/en-us/menu.html.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food for rapid pickup or delivery at Panera Bread?
Yes, you can order online for rapid pick-up or delivery through their website.
What kind of food specialties does Panera Bread offer?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can I visit before or after dining at Panera Bread?
Nearby places include Orangetheory Fitness for a workout, McKinley Mall for shopping, and TGI Fridays for additional dining options.
Is there a gym near Panera Bread where I can exercise?
Yes, Orangetheory Fitness and Zumba Fitness with Ashley are nearby gyms to stay active before or after your visit to Panera Bread.
Where can I do some shopping in the area around Panera Bread?
You can visit McKinley Mall, T.J.Maxx, and Mckinley Plaza which are nearby shopping centers and retail stores.