Panera Bread

4.0
616 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buffalo is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3701 McKinley Parkway, Buffalo, NY
14219, United States

Hours

Reviews

4.0
616 reviews
5 stars
307
4 stars
138
3 stars
71
2 stars
43
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Food Quality

While some customers praised the food as delicious, others complained about small portion sizes, bland flavors, and issues with specific items like soups and sandwiches.

Service Issues

Several customers reported poor service, including long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Pricing Concerns

Many reviews mentioned that the food was overpriced, especially given the portion sizes and quality, leading to dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers noted positive experiences with specific staff members who provided excellent service.
  • SS
    Swey
    Nov 12, 2025
    1.0
    Got food poisoning :(
  • JM
    Jessica M
    Nov 11, 2025
    1.0
    Absolute dump. Kiosks are tied up by the elderly who don’t know how to use them. Stand in line for 10+ minutes only to find out they’re out of what you want. Place needs to get it together.
  • SB
    Scott Brown
    Nov 2, 2025
    5.0
    Williamsville restaurant does an outstanding job!
  • KA
    Kristi A
    Oct 19, 2025
    1.0
    Took 30 minutes to get a pick 2 order and a fountain drink. 2 employees appeared to be doing the bulk of the work while others stood around talking.
  • LL
    little leonard
    Sep 5, 2025
    1.0
    good food

Frequently Asked Questions About Panera Bread

Does Panera Bread at 3701 McKinley Parkway accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread on weekdays?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Friday.