CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buffalo is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted dirty dining areas, restrooms, and overall lack of cleanliness.
Service Issues
Customers reported rude or inattentive staff, long wait times, and incorrect orders.
Food Quality
While some praised the food as delicious, others complained about portion sizes, food quality, and issues like food poisoning.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food received.
SE
Scott E
Dec 21, 2025
1.0
Slow to get the order our, bathrooms are dirty and worn.
KC
Kim Callahan
Dec 20, 2025
4.0
Very pricey; the food is excellent if you want to treat yourself to a nice place to eat.
DA
doug airth
Dec 7, 2025
1.0
Ignorant counter service individual. Says we can't have a breakfast sandwich on a bagel. Very rude. Won't ever come back to this location. Dirty dining area, coffee urns empty. Yet rude customer service individual stands around. Terrible experience.
SS
Swey
Nov 12, 2025
1.0
Got food poisoning :(
JM
Jessica M
Nov 11, 2025
1.0
Absolute dump. Kiosks are tied up by the elderly who don’t know how to use them. Stand in line for 10+ minutes only to find out they’re out of what you want. Place needs to get it together.
Does Panera Bread at 3701 McKinley Parkway accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Friday.
Does Panera Bread offer delivery services and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday.
Where can I find the menu for Panera Bread in Buffalo?
You can view the menu online at https://www.panerabread.com/en-us/menu.html.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food for rapid pickup or delivery at Panera Bread?
Yes, you can order online for rapid pick-up or delivery through their website.
What kind of food specialties does Panera Bread offer?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can I visit before or after dining at Panera Bread?
Nearby places include Orangetheory Fitness for a workout, McKinley Mall for shopping, and TGI Fridays for additional dining options.
Is there a gym near Panera Bread where I can exercise?
Yes, Orangetheory Fitness and Zumba Fitness with Ashley are nearby gyms to stay active before or after your visit to Panera Bread.
Where can I do some shopping in the area around Panera Bread?
You can visit McKinley Mall, T.J.Maxx, and Mckinley Plaza which are nearby shopping centers and retail stores.