Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buffalo is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
579 reviews
5 stars
313
4 stars
137
3 stars
52
2 stars
24
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for being fresh and delicious, there were several complaints about food safety issues, including foreign objects found in meals and cold or unappetizing food.
Customer Service
Customer service experiences varied widely; some staff were described as friendly and helpful, while others were reported to be rude and unprofessional, leading to significant dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, which frustrated many customers.
Atmosphere and Cleanliness
The restaurant's atmosphere was generally appreciated for being cozy and suitable for dining or working, but there were complaints about cleanliness, particularly regarding dirty tables and disorganized service.
Pricing
Customers frequently noted that prices were high relative to the quality and portion sizes, with some expressing disappointment over perceived value.
- AHAngela HunterOct 25, 20255.0There food is amazing
- SSScott ShugartsOct 25, 20252.0Try to order online for pickup. Online told me they were out of broccoli and cheese bread bowl? Sort yourself out. Got to the store to actually order the bread bowl in person and there was no one at the counter. Forced to use one of the kiosks. Again sort yourself out.
- JSJasmine ShephardSep 20, 20255.0The lady at the register was very kind and patient with us. Food was really good!
- AGAnn GrammaJul 12, 20255.0Panera really speaks for itself. The food is always good, made fresh and fast! I enjoy the pick 2 option because I like a little of this and a little of that! And the baked goods are delicious!
- SBSaif BabluJul 6, 20251.0This is the worst Panera bread location and it’s mostly due to their customer service. Disgusting attitude by the employee. There was a guy at the counter with red shirt gave me such bad attitude. I had ordered a drink and simply asked him do I pick up the drink here? He gave me attitude like “isn’t there someone there at the other side, go there”. They had no customer there. The guy with the red shirt was talking to another employee. She kindly was saying “oh someone should be there to make your drink”. But the guy with the red shirt has bad customer service skills. Don’t know how to talk to customers. I waited like 15+ minutes just to get a drink. It’s crazy!! Panera bread do better and educate your employees for better customer service.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the opening hours for Panera Bread in Buffalo?
Panera Bread is open Monday to Friday from 6:30 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services with hours aligned to its general opening times.
Can I order online for pickup or delivery at Panera Bread?
Yes, you can order online for rapid pickup or delivery via the Panera Bread website or app.
What meal options does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What kind of payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread in Buffalo?
The dress code at Panera Bread is casual.
Where is Panera Bread located in Buffalo?
Panera Bread is located at 765 Elmwood Avenue, Buffalo, NY 14222.
What nearby places can I visit before or after dining at Panera Bread?
Nearby you can visit SPoT Coffee Elmwood Cafe, Los Aquacates Mexican Restaurant, and Charlie The Butcher's Carvery for varied dining and coffee experiences.
Are there any yoga studios close to Panera Bread for a wellness activity?
Yes, East Meets West Yoga, LLC and Power Yoga Buffalo are nearby yoga studios you can visit.
What shops and boutiques can I explore near Panera Bread?
Nearby shops include ShopCraft art gallery and jewelry store, Her Story Boutique, and Queen City Vintage clothing store.