Panera Bread

4.1
578 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Buffalo is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
765 Elmwood Avenue, Buffalo, NY
14222, United States

Hours

Reviews

4.1
578 reviews
5 stars
313
4 stars
136
3 stars
52
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being fresh and delicious, there were significant complaints about food safety, including finding foreign objects in meals and receiving cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some staff were described as friendly and helpful, while others were reported to be rude and unprofessional, leading to negative dining experiences.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, which frustrated many customers.

Atmosphere and Cleanliness

The restaurant's atmosphere was generally appreciated for being cozy and suitable for meetings, but there were complaints about cleanliness, particularly regarding dirty tables and disorganized service.

Pricing

Customers frequently noted that prices were high relative to the portion sizes and quality, leading to perceptions of the restaurant being overpriced.
  • AD
    Angela Darnley
    Oct 25, 2025
    5.0
    There food is amazing
  • SS
    Scott Shugarts
    Oct 25, 2025
    2.0
    Try to order online for pickup. Online told me they were out of broccoli and cheese bread bowl? Sort yourself out. Got to the store to actually order the bread bowl in person and there was no one at the counter. Forced to use one of the kiosks. Again sort yourself out.
  • JS
    Jasmine Shephard
    Sep 20, 2025
    5.0
    The lady at the register was very kind and patient with us. Food was really good!
  • JC
    John Costner : The Reading Cipher
    Dec 23, 2022
    3.0
    Service was good Mediterranean sandwich was good but the contents were cold the chicken egg sandwich was half a sandwich for $7 customer service was good I expected more from my butt but hey at least the customer service was great it was warm and relaxing
  • BM
    Bridget Marquis (Buffalo Mom)
    Feb 16, 2021
    4.0
    I went here with my 2 oldest kids for a quick lunch and we all enjoyed our food very much! I usually get the broccoli cheddar soup but I ended up getting the creamy chicken with white and wild rice this time. My oldest got the mac and cheese which is definitely made with the broccoli cheddar soup and it's very good and then my second oldest got the broccoli cheddar soup. We got some baked goods to take home. The chocolate filled croissants are to die for. So delectable! The pumpkin muffin was also VERY good. Overall I'm very impressed with everything we got. My oldest loves coming here and honestly I cant complain. I always get something good to snack on here.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Buffalo?

Panera Bread is open Monday to Friday from 6:30 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 9:00 PM.