Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,310 reviews
5 stars
417
4 stars
195
3 stars
259
2 stars
127
1 star
312
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20-30 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of online orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, impacting their overall experience.
Cleanliness
While some noted improvements in cleanliness, others still found the location unsatisfactory in this regard.
- HIHyper InflationDec 28, 20251.0They gave me this Double Quarter Pounder with raw meat, and the bottom of the box was SOAKED with grease. I'm legit not buying or eating at McDonald's anymore going forward. And I doubt this William Street location stays open for another year before it's the last place to go out of business in that plaza.
- TGTrina GDec 23, 20254.0Hot n fresh everything clean bathrooms 😁🥰
- RSRashara SuttonDec 2, 20251.0The worst literally waited a whole hour for a five dollar bag. Listen to them disrespect customers as they take orders on the headset the supervisor Has a bad management skills she was allowing them to give back customer service
- LLLilli LNov 14, 20251.0Always screw up online order. If yall don’t like working- then quit. Some people work long hours and count on fast food. Giving half meals is ridiculous
- LLLucky Lawn Care Services LLCNov 13, 20255.0General assistant manager very nice and professional. I’ll drive out of my way to go to this specific location.
Frequently Asked Questions About McDonald's
What are the McDonald's store hours at 453 Williams St, Buffalo, NY?
McDonald's at 453 Williams St is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
When is delivery service available at McDonald's 453 Williams St?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
What food ordering options are available at this McDonald's?
You can order through the McDonald's App, online delivery services, and enjoy curbside pickup. Same-day and no-contact delivery options are also available.
What payment methods are accepted at McDonald's on Williams St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's location on Williams St offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi and supports mobile ordering along with mobile offers and McDelivery.
Is there a pharmacy near McDonald's at 453 Williams St?
Yes, both Rite Aid and Discount Pharmacy are nearby, which can be convenient for picking up prescriptions or health supplies before or after your meal.
Are there any beauty salons close to McDonald's at 453 Williams St?
Yes, nearby beauty salons include Max Beauty Supply, Karen's Salon N Spa, Just Relax Hair Clinic, Kiss My Lash, and XS Nail's, offering various hair and beauty services.
What religious organizations are near this McDonald's location?
Nearby churches include First Calvary Missionary Baptist Church, Grace Tabernacle Church of God in Christ, King Solomon Holiness Church, United House Of Prayer For All, and Jefferson Avenue Community Church.
Where can customers find more information about McDonald's menu and rewards?
You can view the full menu online at McDonald's website and learn about MyMcDonald's Rewards to earn points for free food.