Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and disorganized staff, particularly during busy hours.
Food Quality
There were numerous complaints about cold, stale, or incorrect food orders, with some customers expressing dissatisfaction with the overall quality.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Inconsistent Experience
Customers noted a significant variation in service quality and food preparation between different times of day and staff members.
Cleanliness and Environment
While some customers appreciated the cleanliness and renovations, others pointed out that the location could still improve in this area.
LL
Lilli L
Nov 14, 2025
1.0
Always screw up online order. If yall don’t like working- then quit. Some people work long hours and count on fast food. Giving half meals is ridiculous
LL
Lucky Lawn Care Services LLC
Nov 13, 2025
5.0
General assistant manager very nice and professional. I’ll drive out of my way to go to this specific location.
DU
Dannishali Ubiles
Nov 11, 2025
2.0
Took forever with my food
SS
Sadam
Oct 31, 2025
1.0
Horrible service 😂😂😂🙅🏽♂️ and long wait and mad dirt
DG
Debbie Gacek
Oct 16, 2025
1.0
Awful, They claim to be open till 11pm, lies, I have attempted to go there numerous times before 11 and although the lights are all on, a nasty person screams at you in the speaker that they are closed. Turn the lights off then! Plus no need to be nasty. Such rude staff.
What are the McDonald's store hours at 453 Williams St, Buffalo, NY?
McDonald's at 453 Williams St is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
When is delivery service available at McDonald's 453 Williams St?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
What food ordering options are available at this McDonald's?
You can order through the McDonald's App, online delivery services, and enjoy curbside pickup. Same-day and no-contact delivery options are also available.
What payment methods are accepted at McDonald's on Williams St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's location on Williams St offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi and supports mobile ordering along with mobile offers and McDelivery.
Is there a pharmacy near McDonald's at 453 Williams St?
Yes, both Rite Aid and Discount Pharmacy are nearby, which can be convenient for picking up prescriptions or health supplies before or after your meal.
Are there any beauty salons close to McDonald's at 453 Williams St?
Yes, nearby beauty salons include Max Beauty Supply, Karen's Salon N Spa, Just Relax Hair Clinic, Kiss My Lash, and XS Nail's, offering various hair and beauty services.
What religious organizations are near this McDonald's location?
Nearby churches include First Calvary Missionary Baptist Church, Grace Tabernacle Church of God in Christ, King Solomon Holiness Church, United House Of Prayer For All, and Jefferson Avenue Community Church.
Where can customers find more information about McDonald's menu and rewards?
You can view the full menu online at McDonald's website and learn about MyMcDonald's Rewards to earn points for free food.