McDonald's

3.3
1855 reviews
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Business Details

3540 Main St, Buffalo, NY
14226, United States
(716) 508-2021
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3540 Main St, Buffalo, NY
14226, United States

Hours

Reviews

3.3
1,855 reviews
5 stars
569
4 stars
372
3 stars
325
2 stars
157
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the overall service experience.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders and poor attention to detail, leading to frustration among customers.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety, such as sightings of cockroaches.

Wait Times

Customers frequently complained about excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Several reviews indicated that food was often served cold or not fresh, contributing to a negative dining experience.
  • SL
    Sara Lilycove
    Dec 26, 2025
    1.0
    Advertised as 24 hours, treated like I was out of my mind for showing up at 430. Food regularly smells of marijuana, orders correct roughly half the time. In a city with such bad McDonald's locations, these folks are in the running for worst.
  • BC
    Bibin Cyriac
    Dec 17, 2025
    1.0
    I never post negative reviews like this. But the staff at this place is the worst I’ve ever seen. I was waiting for the food in the table with the table number. The tall black lady shouted at my “MR” in an arrogant manner to collect the food from the counter. There were no customers at that time. I was doubting like am I at Mcdonalds or some cheap places which doesn’t value there customer. These kinds of staffs does not know manners and it affects the reputation of the organisation. I got my burger and I was waiting for my shake. And this lady asked me what else do you want mr in a rude manner. I was asking for something I paid for and I think she was thinking I was asking about her dad’s properties. Stay away from this place
  • HA
    Hitesh Aggarwal
    Dec 11, 2025
    1.0
    Had an awful experience at this McDonald’s. The employees were rude and acted like serving customers was a burden. My order was messed up, the food wasn’t fresh, and the attitude from the staff made everything worse. Really disappointing visit — I won’t be returning here again.
  • AM
    A Michelle
    Dec 6, 2025
    1.0
    Worst location I was in the drive thru for 30 mins for a $5 meal and at the window waiting for the exact meal for 10 mins
  • DB
    Destanee Bell
    Nov 30, 2025
    1.0
    Dirty, staff eating and drinking while making food food was requested to be fresh and was ice cold was gave attitude when asked to remake it
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3540 Main St, Buffalo?

McDonald's at 3540 Main St operates 24/7, every day of the week from 00:00 to 23:59.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including same day delivery and no-contact delivery.