Brand Certified
McDonald's
3.2(2203 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
390 Niagara St, Buffalo, NY
14201, United States
Certified by McDonald's • Mar 01, 2026
(716) 847-0070
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,203 reviews
5 stars
690
4 stars
388
3 stars
402
2 stars
205
1 star
518
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Order Accuracy
Numerous customers experienced issues with their orders being incorrect or incomplete, leading to frustration.
Management Issues
Several reviews indicated a lack of effective management, with staff appearing untrained and unprofessional.
Positive Experiences
A few customers did report positive experiences with fast service and good food, but these were overshadowed by negative feedback.
- JJJepziel De jesusFeb 24, 20261.0This is by far the worst McDonald’s in buffalo . It should seriously be considered for closure. The staff is slow, unprofessional in their interactions with customers, and orders are consistently incorrect.
- GBG BbFeb 17, 20261.0Just went in here to have a smoothie made from another location because it could not accommodate my digestive issues. The manager took my smoothie put it in a blender and handed it right back to me instead of making me a new one now I’m on my way to the doctors because she couldn’t take two seconds to remake the drink do better.
- MSMorgan StichtFeb 13, 20261.0Probably the worst McDonalds I’ve ever been to. They completely ignore orders to do whatever they end up doing in the back. An average drive thru experience here takes a minimum 30 minutes and if you decide to go inside you’re gonna have to fear for your wallet (I’ve been approached for money inside multiple times). Go literally anywhere else
- GLGreg LittletonFeb 7, 20261.0If I could give 0 stars I would. Worst McDonald's I have ever been to. No toppings on my kids Mcchicken. Staff was unpleasant. Restaurant was disgusting
- ACAleishka CalizJan 29, 20261.0See I love me some McDonald I go a couple times every other week, when I went to this one service was horrible gotten someone else’s order and when I received mines completely HORRIBLE, I said no pickles they over loaded my burger with pickles also buns were not fresh they were getting like stale. I’m really upset this turned my stomach upside down I don’t know if I’ll feel the same about McDonalds how I use too. ALSO FORGOT nobody speaks fluent English literally one person does and hardly at window
Frequently Asked Questions About McDonald's
What are the full operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
What are the delivery hours for this McDonald's?
Delivery is available from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, from 6:00 AM to 2:00 AM on Wednesday, 6:00 AM to 2:00 AM on Tuesday, 6:00 AM to 3:30 AM on Friday, and 4:00 AM to 3:30 AM on Saturday and Sunday.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's offers a drive-thru that operates 24 hours every day of the week.
What services are available for pickup and delivery?
This McDonald's provides delivery, same-day delivery, and no-contact delivery options.
What are the payment options accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 390 Niagara St, Buffalo, NY 14201, USA.
Can I order McDonald's food through an app or online?
Yes, you can order through the McDonald's App available on iOS and Android, or order online via their delivery URL.
What nearby places are close to this McDonald's that I might visit before or after my meal?
Nearby places include Tim Hortons for coffee, Ricotta's Pizza Niagara for pizza, and Tops Friendly Markets for grocery shopping.
Are there any automotive services near this McDonald's?
Yes, Goodyear Auto Service Center and Sammy's Auto Repair & Collision are nearby for your automotive needs.
What nearby services can help me with mobile or telecommunications needs?
Nearby you can find Metro by T-Mobile and West End Communications for mobile phone and telecommunications services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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