McDonald's

3.2
2202 reviews
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Business Details

390 Niagara St, Buffalo, NY
14201, United States
(716) 847-0070
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
390 Niagara St, Buffalo, NY
14201, United States

Hours

Reviews

3.2
2,202 reviews
5 stars
692
4 stars
389
3 stars
403
2 stars
207
1 star
511

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant and restrooms, suggesting a lack of proper maintenance.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale items and incorrect orders, although some noted good experiences.

Inconsistent Experience

While some customers praised quick service and good food, many others had negative experiences, indicating inconsistency in service and food preparation.
  • JP
    Joel Pilon
    1 day ago
    1.0
    Lady behind the counter was so high on what seems like she was on perks that she was speaking Spanish to English customers, giving the wrong orders and it took me 25 minutes to get my food. Manager couldn’t care less. McDonald’s if you’re reading this she was Hispanic, had tattoos, and contacts in so her eyes were a yellowish colour. She was working at 12pm on Sunday January 11. Fire her and the manager.
  • JW
    Junior Wemba
    Dec 24, 2025
    1.0
    Always messing up my damn order and I’m always having issues with them, but what really got me was they had me waiting at the speaker for 10min just to tell me their closed unless for DoorDash! Whoever is running this store clearly needs to do a better job! I wouldn’t recommend.
  • TB
    Tom Berlin
    Dec 21, 2025
    3.0
    It’s food… I think but I can’t help getting the hash browns!!
  • HN
    Hinode Nomura
    Dec 19, 2025
    1.0
    saddest sandwich I've ever eaten and less than decent coffee
  • MS
    Maria Sanders
    Dec 11, 2025
    4.0
    We all know MC. Food was what you’d expect—consistent and decent for a quick meal—but the service was noticeably slow last 2 times. It took much longer than usual to get a simple order, even though the restaurant wasn’t very busy. Staff was polite, but the wait definitely took away from the “fast” in fast food. Hoping for quicker service on the next visit.
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Frequently Asked Questions About McDonald's

What are the full operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

What are the delivery hours for this McDonald's?

Delivery is available from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, from 6:00 AM to 2:00 AM on Wednesday, 6:00 AM to 2:00 AM on Tuesday, 6:00 AM to 3:30 AM on Friday, and 4:00 AM to 3:30 AM on Saturday and Sunday.