Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,705 reviews
5 stars
478
4 stars
276
3 stars
292
2 stars
153
1 star
506
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.
Cleanliness
The restaurant's cleanliness was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Overall Experience
Overall, the location received a mix of positive and negative feedback, but many customers expressed dissatisfaction with their experiences.
- SHStone Hood5 days ago1.0Get your drive thru speaker fixed and if the speaker REALLY WORKS STOP SKIPPING OTHER CUSTOMERS THAT DRIVES THE HELL OFF AND THEN GIVE THE NEXT CUSTOMER A PRICE KNOWING DAMN WELL YOU DIDN'T EVEN RESPOND WHEN I KEPT ON SAYING HELLO (SO OBVIOUSLY THE WOMAN THAT WAS DOING DRIVE-THRU WAS CHOOSING WHO SHE WANTED TO TALK TO)I HAVE A SPECIAL NEEDS CHILD THAT NEEDS TO TAKE MEDICINE WITH HER FOOD AND WAS TOLD WORD FOR WORD THAT THEY HAVE OTHER CUSTOMERS TO SERVE AND I DON'T HAVE TO SERVE YOU AT ALL THIS IS CLEARLY THE WORST MCDONALD'S IN WESTERN NEW YORK
- SSSkorpsy SNov 16, 20251.0Literally the worst McDonald's. As a customer whether they get the order right is a gamble. As a doordasher not once has the order ever been ready or completed in a timely manner.
- MMMarawar MangalNov 5, 20251.0Last night at 12:30, he behaved so badly towards me that I was surprised. Why did he do this? I'm sorry.
- RDRudy DawkinsNov 5, 20252.0Absouhanda down the worse McDonald's we have in Buffalo. Terrible service. They had everyone waiting inside because they had to take door dash orders and told us it's because they had only one person at the register on a Saturday evening. 730 pm and they were rude ignoring everyone just to say they're going to mess up our orders. Even when you door dash my child is always missing a drink shirt on nuggets or the order is completely wrong. They could have kept Genesee open and closed this one. The staff is always just playing around but acting as if they are so busy and can't get your order. And the drive through is even worse. You'll run out of gas before you can even give your order just to find out it's wrong. I feel like they damage people's orders if you complain and really have no regard for service at any respectable level. Absolutely hate it and would never recommend this place!!
- SMStacy “Lilmama” MossOct 28, 20252.0Play to damn much. Manager needs to manage,not play wit da employees. IN DAT ORDER.. WAITIN 15mins for mickey d's ain't it.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on Grider St, Buffalo, NY?
McDonald's Grider St location in Buffalo, NY operates 24 hours a day, 7 days a week.
Does McDonald's at 262 Grider St offer delivery services?
Yes, McDonald's at 262 Grider St provides delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 262 Grider St has a drive-through available 24/7 for customers' convenience.
What payment methods are accepted at McDonald's 262 Grider St?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where can I view the full menu for McDonald's on Grider St?
You can view the full menu online at McDonald's official website menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
What services are available at McDonald's 262 Grider St besides food?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a daycare center near McDonald's on Grider St?
Yes, Keyz of Knowledge Daycare Center is nearby and can be convenient for families visiting McDonald's.
Where can I fuel my car near McDonald's at 262 Grider St?
Sunoco Gas Station and Prime Stop convenience store & gas station are close by, making it easy to fuel up before or after your visit.
What nearby amenities can I visit when I come to McDonald's at Grider St?
Nearby amenities include Family Dollar for shopping, LibertyX Bitcoin ATM for financial services, and Moon juuc for smoothies and juice bars.