McDonald's

3.0
1711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
262 Grider St, Buffalo, NY
14215, United States

Hours

Reviews

3.0
1,711 reviews
5 stars
480
4 stars
275
3 stars
293
2 stars
153
1 star
510

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, many reported receiving cold or improperly prepared items, with missing components in their orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • GS
    Gerald Stylinson
    6 days ago
    1.0
    Terrible service. Stood in the drive thru for 10 minutes without being answered so I tried to pull they the drive thru and not a single person go there order in 10 minutes so I just left
  • NC
    Nicole Childers
    Dec 27, 2025
    1.0
    Literally the worst McDonalds I’ve been to recently I waited outside for a delivery order, the guy making sandwiches was eating as he was wrapping food, service sucks, very slow I literally hate coming here
  • ZB
    Zoraida Benbenek
    Dec 11, 2025
    1.0
    This place should be closed down
  • SH
    Stone Hood
    Nov 19, 2025
    1.0
    Get your drive thru speaker fixed and if the speaker REALLY WORKS STOP SKIPPING OTHER CUSTOMERS THAT DRIVES THE HELL OFF AND THEN GIVE THE NEXT CUSTOMER A PRICE KNOWING DAMN WELL YOU DIDN'T EVEN RESPOND WHEN I KEPT ON SAYING HELLO (SO OBVIOUSLY THE WOMAN THAT WAS DOING DRIVE-THRU WAS CHOOSING WHO SHE WANTED TO TALK TO)I HAVE A SPECIAL NEEDS CHILD THAT NEEDS TO TAKE MEDICINE WITH HER FOOD AND WAS TOLD WORD FOR WORD THAT THEY HAVE OTHER CUSTOMERS TO SERVE AND I DON'T HAVE TO SERVE YOU AT ALL THIS IS CLEARLY THE WORST MCDONALD'S IN WESTERN NEW YORK
  • SS
    Skorpsy S
    Nov 16, 2025
    1.0
    Literally the worst McDonald's. As a customer whether they get the order right is a gamble. As a doordasher not once has the order ever been ready or completed in a timely manner.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Grider St, Buffalo, NY?

McDonald's Grider St location in Buffalo, NY operates 24 hours a day, 7 days a week.

Does McDonald's at 262 Grider St offer delivery services?

Yes, McDonald's at 262 Grider St provides delivery services 24/7, including same-day and no-contact delivery options.