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McDonald's

3.0
(1713 reviews)

Business Details

262 Grider St, Buffalo, NY
14215, United States
(716) 893-5521
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
262 Grider St, Buffalo, NY
14215, United States

Hours

Reviews

3.0
1,713 reviews
5 stars
482
4 stars
276
3 stars
293
2 stars
153
1 star
509

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

While some noted cleanliness, others reported dirty conditions and poor food presentation.

Food Quality

Feedback on food quality was mixed, with some praising it while others complained about cold or poorly prepared items.
  • SA
    shafi Ahmed
    Feb 25, 2026
    1.0
    Could get help from employees and then it took them 40min just to make one uber order
  • SL
    Shear lan
    Feb 16, 2026
    1.0
    Worst customer service they don’t care about people , I was standing there 25 minutes to hear from one guy .
  • MN
    Marilu N
    Jan 28, 2026
    1.0
    This Mc Donald’s is ridiculous. First wait I had was like 20 minutes, I’m like that’s a kinda long time for 2 cheeseburgers but I’ll let it slide. DoorDash order, over two freaking hours and so far still have not gotten it and they don’t answer the phone so don’t go to this one. Its ridiculous
  • NC
    Nicole Childers
    Dec 27, 2025
    1.0
    Literally the worst McDonalds I’ve been to recently I waited outside for a delivery order, the guy making sandwiches was eating as he was wrapping food, service sucks, very slow I literally hate coming here
  • SH
    Stone Hood
    Nov 19, 2025
    1.0
    Get your drive thru speaker fixed and if the speaker REALLY WORKS STOP SKIPPING OTHER CUSTOMERS THAT DRIVES THE HELL OFF AND THEN GIVE THE NEXT CUSTOMER A PRICE KNOWING DAMN WELL YOU DIDN'T EVEN RESPOND WHEN I KEPT ON SAYING HELLO (SO OBVIOUSLY THE WOMAN THAT WAS DOING DRIVE-THRU WAS CHOOSING WHO SHE WANTED TO TALK TO)I HAVE A SPECIAL NEEDS CHILD THAT NEEDS TO TAKE MEDICINE WITH HER FOOD AND WAS TOLD WORD FOR WORD THAT THEY HAVE OTHER CUSTOMERS TO SERVE AND I DON'T HAVE TO SERVE YOU AT ALL THIS IS CLEARLY THE WORST MCDONALD'S IN WESTERN NEW YORK

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Grider St, Buffalo, NY?

McDonald's Grider St location in Buffalo, NY operates 24 hours a day, 7 days a week.

Does McDonald's at 262 Grider St offer delivery services?

Yes, McDonald's at 262 Grider St provides delivery services 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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