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McDonald's

3.2
(1511 reviews)

Business Details

2256 Clinton St, Buffalo, NY
14206, United States
(716) 332-2198
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2256 Clinton St, Buffalo, NY
14206, United States

Hours

Reviews

3.2
1,511 reviews
5 stars
453
4 stars
272
3 stars
290
2 stars
138
1 star
358

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in food preparation.

Wait Times

Customers frequently complained about long wait times in the drive-thru and for food orders, often citing delays of 20 minutes or more.

Food Quality

Several reviews mentioned poor food quality, including cold items and incorrect preparation, leading to a negative dining experience.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including sticky floors and unsanitary conditions.
  • MA
    Mian Aamir
    Feb 25, 2026
    5.0
    Demetrius is the best worker here. Solved my issue ASAP! Imma come again for sure
  • MN
    mike nerwin
    Feb 23, 2026
    1.0
    Took at least three times to explain what a plain hamburger is...... the meat & the roll. If I wanted cheese or anything else, I'd ask for it. Apparently the $15 or $20 an hour minimum wage doesn't make a difference. I even ordered it as a "ham plain" and it still comes out with cheese 99% of the time. Don't bother with the automated response asking me to call an 800 number, I've run into this same issue at damn near any McDeath I've ever visited.
  • DL
    Daniel Leonards
    Feb 16, 2026
    5.0
    Great prompt service 2/16/2026 11pm, only issue is the fountain sodas tastes horrible which is due to not cleaning regularly the fountain nossels. The longer they aren't cleaned the more bitter the sodas tastes. I'll swing by again in a week to see if this was done by ordering a soda. If I get the same bitter taste I'll have to go up the line. But I'm sure y'all will take care of this issue. I'm a retired RGM & had ours done every 24 hours. What a difference it makes :)
  • BG
    Bill Guo
    Feb 13, 2026
    1.0
    Guy working at the drive through was very unfriendly and had an attitude he was working here 2/13 around 3:20 pm
  • AD
    Andy Davis
    Jan 17, 2026
    3.0
    Why do you put the just miserable person in the drive through? When I say thank you I don't expect a dirty look from some unhappy kid. My money is important and it just makes me want to spend it elsewhere. Btw. I was there today January 17 2026 at 4:18 pm. She will remember because I told her she was miserable.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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