Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,657 reviews
5 stars
553
4 stars
321
3 stars
281
2 stars
148
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, burnt, or improperly prepared items.
- DPDeana PattersonJan 1, 20261.0Very horrible my food wasn’t all the way cooked the way I told them no lettuce with mayo they gave mhe lettuce with no mayo chicken nuggets wasn’t done and fries was still cold just a embarrassment we can’t even eat from are fast food restaurants no more they trying to kill ppl I’m bout to stop eating from McDonald’s they won’t get no more of my money
- SSSlomo “Daddy” SayDec 30, 20251.0making me wait so ling just to order food
- HKHama kanouteDec 19, 20251.0Worst place the whole management and staff are slow taking care of the windows instead of deliverys waited 20 minutes for an order then they tell me cancel it 4 other people came in and got there orders and i am waiting there no help whatsoever manager was no where to be found.
- JMJames Takami (Kitsune master)Nov 19, 20254.0Had some issues with my order, messed up my loves dinner, but over all the food was to spec
- MMMrcriticsNov 15, 20252.0The workers suck and are very annoying they don’t pay attention to orders even when they not busy got my sisters order wrong and wanted to have her come up to change it.💩2 ⭐️
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2156 Niagara St, Buffalo, NY?
McDonald's at 2156 Niagara St is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open 24/7, from 00:00 to 23:59 every day.
Is delivery available from this McDonald's and when can I order?
Delivery is available 24 hours a day, 7 days a week.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for pickup or delivery?
You can order online via their delivery URL or through the McDonald's mobile apps on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi for customers?
Yes, WiFi is available at this McDonald's location.
Are there any nearby places where I can get automotive services?
Yes, nearby you can find Ultimate Auto Service for automotive repair and tire services and Advance Auto Parts for automotive accessories.
What nearby dining options are available besides McDonald's?
Nearby restaurants include River Rock Cafe, El Encanto (Latin American cuisine), Buffalo Supper Club (comfort food), Faso's Restaurant (Italian and American), AcQua (seafood), and Tim Hortons (coffee and café).
Are there convenient nearby stores or services I can visit with McDonald's?
Nearby you can visit River Front Market for groceries, Family Dollar stores for discount shopping, UPS Access Point locations for shipping needs, and Flawless Luv Unisex Salon and Barbershop for beauty services.