Brand Certified
McDonald's
3.3(1669 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2156 Niagara St, Buffalo, NY
14207, United States
Certified by McDonald's • Mar 01, 2026
(716) 332-0705
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,669 reviews
5 stars
559
4 stars
321
3 stars
281
2 stars
148
1 star
360
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with complaints about long wait times and poor handling of orders.
Food Quality
Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders, leading to dissatisfaction.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Speed of Service
Numerous reviews highlighted slow service, particularly during peak hours, with long wait times in both drive-thru and in-store.
- DDDream3 days ago1.0Apparently they are not 24 hours. At 3:00 in the morning we have been told by an employee that they are closed. Even for deliveries.
- DDDanFeb 26, 20261.0Crappy employees that like to kick selective people/FAMILIES out after 30 minutes, during a brutal snow storm. Not interested in a courteous response from the (owner). Im just done.
- PPPrettyyyFeb 25, 20262.0workers didnt even give me any sauce and forgot to give me one mc chicken i ordered honestly im sure they were stressed but lowkey bad attitudes
- AEAlley ErnstFeb 15, 20265.0I'll go out of my way to hit this McDonald's in particular. Food is always beyond fresh, accurate if you customize your order to the point where I don't even bother checking, and the staff is always polite if not outright friendly. That combination of upsides cannot be beat, especially compared to most other McDonald's in the area. Whatever they're doing - please keep it up, it's much appreciated and like I said, absolutely worth going the extra miles out of the way. Assurance that your food will be fresh and accurate, and knowing that the staff will not only not treat you as an inconvenience, but seem appreciative of your business - again, so hard to find in the area!
- VTV trizzleFeb 2, 20261.0Customer service is rude and stuck up at front counter. Acting like I'm bothering her. No one is forcing you to work. customers come to your store and put money in your pockets when we buy your products. On top of that after spending 20 dollars they refused to give me a water cup. I understand the policy to avoid customers abusing free cups but if they're spending money then what is the problem? I also requested my strips and friew to be cooked fresh and they gave me old soggy fries and a strip that looks like it been in the cabinet for an hr... It takes 7min minimum to cook strips. How are you expecting a strore to grow if you treat our valuable customers this way. I'm an employee at another store.. lobby is nasty with people loitering and just sleeping in the booths.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2156 Niagara St, Buffalo, NY?
McDonald's at 2156 Niagara St is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open 24/7, from 00:00 to 23:59 every day.
Is delivery available from this McDonald's and when can I order?
Delivery is available 24 hours a day, 7 days a week.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for pickup or delivery?
You can order online via their delivery URL or through the McDonald's mobile apps on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi for customers?
Yes, WiFi is available at this McDonald's location.
Are there any nearby places where I can get automotive services?
Yes, nearby you can find Ultimate Auto Service for automotive repair and tire services and Advance Auto Parts for automotive accessories.
What nearby dining options are available besides McDonald's?
Nearby restaurants include River Rock Cafe, El Encanto (Latin American cuisine), Buffalo Supper Club (comfort food), Faso's Restaurant (Italian and American), AcQua (seafood), and Tim Hortons (coffee and café).
Are there convenient nearby stores or services I can visit with McDonald's?
Nearby you can visit River Front Market for groceries, Family Dollar stores for discount shopping, UPS Access Point locations for shipping needs, and Flawless Luv Unisex Salon and Barbershop for beauty services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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