Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,139 reviews
5 stars
253
4 stars
168
3 stars
204
2 stars
144
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, with long wait times and frequent order mistakes.
Food Quality
Customers reported cold, undercooked, and incorrect food orders, leading to dissatisfaction with the overall food quality.
Staff Attitude
Many reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Cleanliness Issues
Several customers noted unsanitary conditions in the dining area and kitchen, raising concerns about hygiene.
Mixed Experiences
While some customers reported positive experiences with friendly staff and correct orders, these were overshadowed by the majority of negative feedback.
- RRRoderick RegalesNov 16, 20251.0Son muy lentos
- JAJD AlwaysworkinNov 7, 20253.0Best worm burgers in town!
- MIMichael IannoNov 2, 20251.0Terrible service terrible quality control.
- YLY LNov 2, 20252.0Inattentive and left me waiting for 13 minutes after I ordered. Also didn’t check the bag so I realized they messed up my order by forgetting an entire item and not salting the fries. I’ve never had this happen at different McDonald’s locations.
- ESEric StewartOct 19, 20251.0This is probably the worst McDonalds in the United States. The staff at this location are the laziest, most incompetent, customer service employees anywhere. How is it possible to take 27 minutes to make a big mac and fries? It must take effort to be that slow. The last couple times I went here their attitudes were so bad I thought someone was pranking me or something. One of the guys today just lied to my face about what was in my bag as if I couldn’t just look inside and see for myself. This used to be one of the best locations. Now it is the worst. STAY. AWA\Y.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1970 Kensington Ave, Buffalo, NY?
McDonald's at 1970 Kensington Ave, Buffalo, NY is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM to 11:00 PM.
What are the delivery services and hours available at this McDonald's?
Delivery is available daily with hours from 5:00 AM to 11:00 PM on most days, extended overnight hours on Friday and Saturday, and services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find McDonald's full menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What benefits can I get from McDonald's loyalty program?
With MyMcDonald's Rewards, you can earn points that can be redeemed for free food.
What nearby places can I visit after dining at McDonald's on Kensington Ave?
Nearby spots include Tops Friendly Markets for groceries, Bing's Restaurant for Italian and American cuisine, and Pole Position Raceway for entertainment.
How can nearby transit and services help me when visiting McDonald's here?
Nearby places like the UPS Access Point location and CVS Pharmacy can assist with your shipping and medical needs, making it convenient to combine errands with your visit to McDonald's.
Are there convenience services around McDonald's that I might use?
Yes, you can find nearby services like LibertyX Bitcoin ATM, Coinstar, and Western Union for financial transactions, as well as Rite Aid for pharmacy and convenience shopping.