Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20-40 minutes in the drive-thru and inside.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of rudeness, inattentiveness, and poor customer service.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and equipment, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food when received, many reported cold, poorly prepared items, and overall dissatisfaction with food quality.
MB
Malina Bartley
2 days ago
1.0
I am absolutely shocked. The cleanliness of this mcdonald’s is below standard— i question how it would pass health inspection. The customer service is close to horrible… I am an employee myself and I have never met any employees with such ignorance, the cashier fell asleep mid order and was highly disrespectful. I went to the washroom prior to getting my phone and an employee was there on their phone just standing there, as well as poop smeared on the toilet, and the reeking smell of weed. I believe as a corporation you should hold your dynamics at a higher standard. Do better.
JJ
Julianna “Julia”
Nov 12, 2025
1.0
Take the trip to the Sheridan and Delaware Mcdonalds. I ordered only a few things and yet the staff still forgot two of my items. I was waiting 10 minutes for a cup, I was also waiting at the register for 10-15 minutes just to tell a worker that I needed my two other items and the workers that were there just sat there and stared at me while they were doing absolutely nothing.
JJ
John
Nov 7, 2025
1.0
It's Friday at 6:30, not one person handing out food then two employees walk out the bathroom together. Probably smoking a weed pen in the bathroom together. MCchicken/hot and spicy was old and dry nearly like warm. Fry's were soggy, oily and under cooked look pale. They literally have a timer for the fries! And it was not very busy two cars in drivethu and one other customer waiting. You can properly cook the food. Got two whole napkins the equivalent of two pieces of toilet paper go to grape more no one has refilled napkins in ages it's empty. Do not come to this location drive 3 more minutes and go to the one on Delaware and Sheridan. Avoid this at all costs, they simply do not care and are all clearly so lazy. I will be reporting my experience to corporate
MB
Murnita Bennett
Nov 1, 2025
1.0
This is the worstMcDonald's in the city of Buffalo waited 30 minutes for cold fries no one in there was in a hurry to get the food out .Never again.
IM
isaac meggett
Oct 26, 2025
1.0
Shame. I just wanted a coffee. She hands it to me ice cold. As if they dont know coffee is supposed to be hot. I ask for the manager. He just looks at me and never acknowledged what I said. I normally dont get angry but wow. Ill never come here again. Then they thought it was funny.
What are the operating hours of McDonald's at 2058 Elmwood Ave, Buffalo, NY?
This McDonald's location is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, the McDonald's at 2058 Elmwood Ave has a drive-thru open 24/7.
What delivery services does this McDonald's offer?
They offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via a mobile app for this location?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play, or via their online delivery link.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi?
Yes, free WiFi is one of the services available at this location.
What is the address and contact number for this McDonald's?
The McDonald's is located at 2058 Elmwood Ave, Buffalo, NY 14216. The main phone number is +1 716-873-2729.
Are there other dining options near this McDonald's on Elmwood Ave in Buffalo?
Yes, nearby dining options include Popeyes® Louisiana Kitchen, Buffalo Wild Wings, and Five Guys, giving you a choice of chicken, wings, or burgers close by.
What automotive services are available near this McDonald's?
Nearby you can find Pep Boys, AUTO PLUS inside Pep Boys, Napa Auto Parts, and AutoZone for tire, repair, and auto parts needs.
What entertainment options are close to this McDonald's location?
Nearby entertainment includes WIVB television studios, News 4 WIVB Buffalo, Wben Radio New Talk 930, and the Regal drive-in theater for movies and broadcasts.