McDonald's

2.8
1930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2058 Elmwood Ave, Buffalo, NY
14216, United States

Hours

Reviews

2.8
1,930 reviews
5 stars
478
4 stars
300
3 stars
273
2 stars
193
1 star
686

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-40 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with their interactions.

Cleanliness

Numerous complaints were made regarding the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Food Quality

Customers frequently noted that the food was often cold, poorly prepared, or not fresh.
  • RP
    Richard Przybylski
    3 days ago
    1.0
    Worst McDonalds in New York every time I order food and coffee they never make my coffee and I get to work and then realize it's not in the bag, food is also never right. They can't make a simple sandwich
  • CM
    Carla Mollings
    Jan 5, 2026
    1.0
    I had to go back because they for got to put the egg in my sandwich then left out the Canadian bacon. They were rushing. Plus I paid extra for the bacon!!!!
  • HH
    hayffa
    Dec 30, 2025
    1.0
    So rude. Worker with delivery driver. And no carpet front door. The floor very dangerous. Become the weather snow out .
  • BW
    Brian Williamson
    Dec 27, 2025
    1.0
    Who ever was working on December 27th around 11pm is very rude and very short with customers when making an online order it shows that you can come in to pick up food when it says ready and the doors are locked, when you go to the drive threw and say mobile order she won’t even take your name just says it will be a wait bc people are ahead of you even know she doesn’t know what your order is when you try and give the name the worker is very short and just says you have to wait and that’s it
  • CM
    Cocodrilo De mangle
    Dec 19, 2025
    1.0
    No tenía para identificar nombre pero me dijo que no son pobres y menos de caridad por tratar de pagar con ebt obvio tengo efectivo pero esos miserables empleados tienen que tener tacto al hablar fácilmente me confundí ( mi entender todos aceptaban ebt )

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2058 Elmwood Ave, Buffalo, NY?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's, and what are its hours?

Yes, the McDonald's at 2058 Elmwood Ave has a drive-thru open 24/7.