Brand Certified
McDonald's
3.0(2027 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1338 Main St, Buffalo, NY
14209, United States
Certified by McDonald's • Mar 01, 2026
(716) 270-0150
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,027 reviews
5 stars
537
4 stars
310
3 stars
355
2 stars
220
1 star
605
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and lobby, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant was frequently described as dirty and unkempt, with reports of unsanitary conditions in both the dining area and restrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold and poorly prepared items.
- ECEric ClayFeb 22, 20261.0They never want to take your order in the lobby, they treat you as if you're not even standing there. Not even " one moment please"
- PFpokemon fan147Feb 15, 20261.0Ordered at one of the kiosks Was given the wrong item went back in And the lady got nasty with me told me I grabbed the wrong order even though The name on the order was for me
- SSSteve SousiJan 26, 20261.0Poor Service , Waited in the drive through for over 35 minutes 3 different times, 2 days in row, Seems everytime I go there Customers are Waiting for 12-30 minutes, Plus food was not hot . Usually after 8 pm No Stars
- CWCHIP WOODSJan 20, 20261.0Horrible experience at this location. Have fears that they may spit in your food after they mess up your order after they blame you for their mistake
- MMMike MoggleJan 8, 20265.0I'm not sure why.Google is asking me this... it's mcdonald's for christ's sakes. You've never been there? It's familiar, that's it. There was a time for me when biting into a quarter pounder with cheese felt like magic, truly delish. I haven't felt the magic in at least twenty five years. Not just mcdonald's, all of them. To conclude, ten stars all day every day.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website