McDonald's

3.0
2014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1338 Main St, Buffalo, NY
14209, United States

Hours

Reviews

3.0
2,014 reviews
5 stars
534
4 stars
308
3 stars
353
2 stars
220
1 star
599

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about dirtiness and unpleasant odors.

Food Quality

While some customers enjoyed fresh food, many others received cold or incorrect orders, leading to dissatisfaction.

Safety Concerns

Several reviews mentioned feeling unsafe due to the behavior of other patrons and the overall environment of the location.
  • MM
    Mike Moggle
    4 days ago
    5.0
    I'm not sure why.Google is asking me this... it's mcdonald's for christ's sakes. You've never been there? It's familiar, that's it. There was a time for me when biting into a quarter pounder with cheese felt like magic, truly delish. I haven't felt the magic in at least twenty five years. Not just mcdonald's, all of them. To conclude, ten stars all day every day.
  • AJ
    Ayla Th3Songwriter Johnson
    4 days ago
    1.0
    Listen!!!! The fact that I waited for 40 minutes after my number was called to grab my food is ridiculous! I let the cashier know and she looked at my order and told me she didn't see it in the back! Cold coffee! Warm orange juice! Cold burrito and sandwich...Close the whole restaurant down at this point!
  • GB
    Griiisiii Blanco
    Dec 25, 2025
    1.0
    Employes so nasty with Customers 🤮🤮
  • CB
    Chase Broome
    Dec 21, 2025
    1.0
    Online says open 24 hours l, but at 3:20 AM. They told me through the drive-through they were shut down?
  • LC
    Lichy Centeno
    Dec 4, 2025
    2.0
    Slow service. I ordered pickup, the app said the food was ready, but it took over 10 minutes to come out, and to top it off, it was cold. The person who came out to deliver it was friendly and apologized for the wait, which is why I'm giving it 2 stars. Otherwise, I don't think I'll be back.

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location?

McDonald's at 1338 Main St, Buffalo, NY is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery through their online platform.