McDonald's

3.0
1911 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1028 Mc Kinley Pky, Buffalo, NY
14220, United States

Hours

Reviews

3.0
1,911 reviews
5 stars
538
4 stars
295
3 stars
322
2 stars
201
1 star
555

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like cold items, overcooked meals, and unsanitary conditions.

Staff Performance

While some staff received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of efficiency.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
  • DD
    Donna Diggs
    Nov 2, 2025
    1.0
    This is hands down the slowest “fast food” place I’ve ever experienced. I genuinely don’t know how they can be taking 20+ minutes PER CAR. I would’ve left sooner, but their drive through is set up where once you’re in you can’t get out when another car pulls behind you. So unfortunately we had to wait for the cars in front of us to be done and an hour of our time was wasted.
  • ES
    Elizabeth Stoll
    Oct 28, 2025
    1.0
    Did uber eats and order from McDonald's and I did not receive have of my meals I paid for and also the sandwich was dry and just thrown together I will not come there or order from there ever again..
  • CU
    chris U
    Oct 17, 2025
    3.0
    Food is the same as all mcdonalds but warmer. Most of the staff get 5 stars but wait time is a -5 star every once and a while its quick but not all the time.
  • DJ
    Donna Johnson
    Sep 21, 2025
    5.0
    I'm from Canada, stopped in for a McFlurry, I have to say, me and my bf commented right away in the cleanliness of this Mc Donald's. And just before we left a girl named "ICE" came to check that we received good service. Kudos to her! A hard working young girl. Great service, clean building Thank you
  • WM
    William May
    Sep 20, 2025
    1.0
    2nd time ordering delivery and again missing items 2 large fries for 2 meals is missing and the 1st time fish and the MC crispy was dried out and I was missing a spicy McChicken if they need new management id be glad to do it so sick of people that can't do a simple job

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1028 Mc Kinley Pky, Buffalo?

McDonald's at 1028 Mc Kinley Pky in Buffalo is open 24 hours daily, from 12:00 AM to 11:59 PM (local time).

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery including same-day and no-contact delivery services. Delivery hours are daily from 4:30 AM to 3:30 AM the next day.