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McDonald's

3.0
(1928 reviews)

Business Details

1028 Mc Kinley Pky, Buffalo, NY
14220, United States
(716) 821-1211
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1028 Mc Kinley Pky, Buffalo, NY
14220, United States

Hours

Reviews

3.0
1,928 reviews
5 stars
549
4 stars
294
3 stars
323
2 stars
201
1 star
561

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or unsanitary, with some customers expressing disappointment in the overall quality.

Staff Performance

While some customers praised individual staff members for their friendliness, others noted a lack of professionalism and coordination among the team.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, impacting the overall dining experience.
  • IS
    Ivelisse Soto
    Feb 21, 2026
    1.0
    Entregaron comida incorrecta lla en 3 ocasiones acen lo mismo
  • AR
    Allen Reilly
    Feb 16, 2026
    1.0
    I waited 20 minutes for a coffee.
  • BC
    Blue Collar
    Feb 9, 2026
    5.0
    The lady at the window was friendly and had a great sense of humor. Good employees make good companies.
  • CC
    Clemmie
    Jan 26, 2026
    5.0
    Very good.It was really.I really like the food
  • JB
    Jeremy Bonilla
    Jan 8, 2026
    1.0
    I walked in and the first thing I see is the manager eating from the French fries . Would never eat here. Again, and when telling another employee old lady that was mopping the floor, she said it’s okay because she needs to try the fries to make sure they are good.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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