Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,922 reviews
5 stars
543
4 stars
295
3 stars
323
2 stars
202
1 star
559
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 40 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Performance
While some customers praised the friendliness and helpfulness of the staff, others noted poor service and lack of coordination among employees.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean areas while others reported unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some items praised while others were described as cold, poorly prepared, or not fresh.
- GSGinger Smierciak4 days ago1.0If I could give less I would food cold not all we ordered big Mac was tossed in the container na mess we spent alot and was so disappointed. Staff needs training and given some customer service lessons almost 100 bucks for garbage
- JBJeremy Bonilla4 days ago1.0I walked in and the first thing I see is the manager eating from the French fries . Would never eat here. Again, and when telling another employee old lady that was mopping the floor, she said it’s okay because she needs to try the fries to make sure they are good.
- MSMark SalingDec 29, 20255.0The new chicken sandwich gives chic Fila a run for its money. So delicious 😋 and a great price with classic fries 🍟
- RHRozalyn HaleyDec 17, 20252.0Food was cold, I was missing items, and had to go back to the store after getting home to find my filet of fish had ketchup on it! This location always screws something up. At least the staff that were on duty were nice and fixed the problem without giving attitude, which is the normal reaction you get when you complain about the food.
- MHMaxwell HahnNov 30, 20251.0Food took 20 mins for McDouble: ten minutes after ordering, the app said it was ready—then the order itself wasn’t at the pick up for another 10 mins. Bathroom was gross and toilet hopelessly clogged
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1028 Mc Kinley Pky, Buffalo?
McDonald's at 1028 Mc Kinley Pky in Buffalo is open 24 hours daily, from 12:00 AM to 11:59 PM (local time).
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact delivery services. Delivery hours are daily from 4:30 AM to 3:30 AM the next day.
Is there a drive-through service available at this McDonald's and what are the drive-through hours?
Yes, this McDonald's has a drive-through open 24/7 on most days except Tuesday when it operates from 5:00 AM to 4:00 AM the next day.
What payment options does McDonald's accept at this location?
This McDonald's accepts multiple payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online or through a mobile app for this McDonald's?
You can place orders online via the McDonald's order website or through the McDonald's app available on iOS and Android devices.
What types of services are available at McDonald's on Mc Kinley Parkway?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the address and main contact number of this McDonald's location?
The address is 1028 Mc Kinley Pky, Buffalo, NY 14220, USA. The main phone number is +1 716-821-1211.
Are there any nearby fast food competitors or alternatives near this McDonald's?
Nearby fast food options include Wendy's and Mighty Taco, providing convenient alternatives for customers in the area.
What nearby amenities can complement a visit to McDonald's at 1028 Mc Kinley Pky?
Customers can visit nearby establishments like Delta Sonic Car Wash for vehicle cleaning or the UPS Access Point for shipping needs before or after dining.
Are there any entertainment or social spots near this McDonald's?
Yes, Western Regional OTB offers betting and entertainment, while Pour Choices and Griffin's Irish Pub provide local bar and pub options nearby.