Five Guys

4.3
815 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2636 Delaware Ave in Buffalo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2636 Delaware Ave, Buffalo, NY
14216, United States

Hours

Reviews

4.3
815 reviews
5 stars
502
4 stars
182
3 stars
61
2 stars
21
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious, though some reported issues with food quality and preparation.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.

Pricing Concerns

Some customers felt that the prices were high relative to the portion sizes and quality of food received.

Positive Staff Interactions

Despite some negative experiences, many reviews noted friendly and helpful staff, contributing to a positive dining atmosphere.
  • MD
    Mary Davis
    1 day ago
    3.0
    Dry burgers
  • YY
    Yani
    Jan 3, 2026
    3.0
    Great burgers if you have an extra kidney to sell
  • JC
    James C
    Dec 30, 2025
    2.0
    Not one of my favorite 5 guys
  • CB
    Caitlin Birecree
    Dec 24, 2025
    5.0
    Great place for a burger. Their milkshakes and Cajun fries are also great!
  • RD
    Randy Daytona
    Nov 2, 2025
    5.0
    Simply just a great burger 🍔 never disappointed

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.