Five Guys

4.3
804 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2636 Delaware Ave in Buffalo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2636 Delaware Ave, Buffalo, NY
14216, United States

Hours

Reviews

4.3
804 reviews
5 stars
497
4 stars
181
3 stars
59
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, there were several complaints about food quality, including issues with hair in burgers, soggy buns, and inconsistent flavor.

Service Issues

Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and out-of-order restrooms.

Atmosphere

The dining atmosphere received mixed reviews, with some finding it enjoyable and kid-friendly, while others noted it was loud and uninviting.

Value for Money

Customers expressed concerns about high prices relative to portion sizes and food quality, with some feeling they received less than expected.
  • RD
    Randy Daytona
    Nov 2, 2025
    5.0
    Simply just a great burger 🍔 never disappointed
  • VK
    viktor kachaluba
    Oct 9, 2025
    5.0
    I ordered a hamburger all the way with fries and it was 10/10. Friendly staff that were quick to make my food and everything was perfect!
  • GH
    Guy Huber
    Oct 2, 2025
    5.0
    The best burgers and fries
  • GW
    Gregory Weldon
    Oct 2, 2025
    5.0
    Very great place to eat atmosphere conducive kid friendly very enjoyable
  • RC
    Rielly Cooper
    Sep 30, 2025
    2.0
    Food was great besides the HIAR i found in my burger! Almost ruined my first time at a five guys also what's with all of the Fry's dumped in the bag ?

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.