Business Details
About
Mexican Restaurant
Chipotle Hamburg Buffalo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,306 reviews
5 stars
426
4 stars
208
3 stars
102
2 stars
113
1 star
457
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant consistently received complaints about being dirty, with overflowing trash, unclean tables, and unsanitary conditions reported frequently.
Service Quality
Customers reported slow service, rude staff, and frequent order mistakes, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many noted issues with portion sizes, overcooked ingredients, and missing items from orders.
Staff Attitude
Numerous reviews highlighted a lack of professionalism and poor customer service from staff, with reports of employees being rude or dismissive.
Inconsistency
The quality of food and service varied significantly, with some customers experiencing good meals while others faced numerous issues.
- DEDeborah euscherNov 13, 20253.0I ordered two steak tacos with guacamole cheese tomato a little bit of hot sauce it was pretty good on a hard shell I was disappointed with the salsa because it's just chopped up tomatoes with a little bit of green cilantro the people were friendly enough and you got your phone pretty much you know quick the place was not clean most of the tables were not washed off the floors had so much stuff on it they haven't been swept or cleaned the pop machine tasted like a need to be cleaned out the hallway to the bathroom was dirty the floors were just dirty all the floors needed to be scrubbed and washed I'm not going back anytime soon
- CPCandice PolvinoNov 10, 20255.0Food is always great! Service is fast.
- KSKurtis J. SamcheeNov 3, 20255.0Pre-game burrito hit hard. Go Bills. The red chimichurri was amazing. Note the “red” means hot!
- ABA BNov 1, 20251.0If I could write a zero star, what’s crazy is that I NEVER write a review but it’s getting to a point! I’m so upset that there is no other chipotle close to my home so this is my only option sometimes. The customer service is HORRIBLE From the cashier to the line servers, they are horrible. Their attitude is ridiculous. I hate when one guy is working the line ordering is very uncomfortable he makes it seem like what you’re asking for is the weirdest thing in the world. The cashier I have every so often is just flat out RUDE and nasty…Don’t come to this location just off of the customer service it should be shut DOWN.
- CRCheyenne RoseOct 16, 20251.0Ordered through Chipotle app. Ordered a burrito and got 2 bowls and a bag of chips. Completely wrong order. Skimpy portions. Avoid and go elsewhere.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 4405 Milestrip Rd, Buffalo?
Chipotle Mexican Grill in Buffalo is open daily from 10:45 AM to 10:00 PM.
Does Chipotle in Hamburg Buffalo offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Buffalo, NY?
It is located at 4405 Milestrip Rd, Erie, Buffalo, NY 14219, United States.
Can I order Chipotle online or through an app?
Yes, you can order online through their website or the Chipotle app available in the Apple App Store.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Hamburg Buffalo accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services, along with online orders and gift cards.
Are there any nearby pet stores close to Chipotle Mexican Grill?
Yes, Pet Supplies Plus in Blasdell and PetSmart are nearby pet stores where you can shop for pet supplies before or after visiting Chipotle.
What nearby dining options are available close to Chipotle Mexican Grill?
Nearby dining options include Firehouse Subs for sandwiches and Applebee's Grill + Bar for American cuisine, offering variety if you want to try different meals around Chipotle.
Are there any nearby coffee shops near Chipotle for a drink before or after your meal?
Yes, Tim Hortons and Starbucks are close by, perfect for grabbing coffee or a snack alongside your Chipotle visit.
Is Chipotle Mexican Grill in Hamburg Buffalo supportive of the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and provides an inclusive dining experience.