Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Hamburg Buffalo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
1,330 reviews
5 stars
426
4 stars
209
3 stars
103
2 stars
115
1 star
477
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including burnt meat, brown guacamole, and skimpy portions.
Cleanliness
The restaurant consistently received negative feedback regarding cleanliness, with many reviews mentioning dirty tables, overflowing trash, and unsanitary conditions.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, slow service, and unmotivated employees.
Availability of Items
Customers often noted that the location frequently runs out of key ingredients, leading to disappointment and frustration.
RD
Richard Donohue
4 days ago
1.0
The line is OUT THE DOOR! Terrible service. horrible place to go for a quick meal. You’d be better off having a sit down dinner. Workers are lazy
RW
Rory White
Feb 25, 2026
1.0
half scoop servings, there always out of rice or meat every single time i go here which is often unfortunately. different workers every time, garbages full to the brim, and the soda machine doesn’t work majority of the time. the managers here do not give a crap about this location and they should close this dump down immediately
BS
Barry St
Feb 16, 2026
1.0
This location always disappoints. They should just close at 5 pm because if you go in there anytime after that they will have nothing available. Today, no burritos and of course the guacamole is brown as usual. I'm done with this location. There are two other Mexican restaurants right around the corner so don't waste your time with this place.
TC
Taylor Clark
Feb 12, 2026
1.0
I've never had a more disappointing takeout order. I always go into the store and through the line. I decided to save time and order through the app today. I've never gotten a bowl HALF empty before. They must have given me what was left in a container and nowhere near a full portion. And to make it worse my friend ordered at the same time as me, also a bowl, and hers is double the portion. She didn't pay double. And to top it all off, the guacamole is completely brown. Never online ordering here again.
JB
Jonathon Biehl
Feb 9, 2026
1.0
I showed up to order two bowls and they didn’t have either chicken or fajita veggies. Staff also was very unmotivated and didn’t help
With substitutes. If you’re thinking about ordering from here, don’t.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 4405 Milestrip Rd, Buffalo?
Chipotle Mexican Grill in Buffalo is open daily from 10:45 AM to 10:00 PM.
Does Chipotle in Hamburg Buffalo offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Buffalo, NY?
It is located at 4405 Milestrip Rd, Erie, Buffalo, NY 14219, United States.
Can I order Chipotle online or through an app?
Yes, you can order online through their website or the Chipotle app available in the Apple App Store.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Hamburg Buffalo accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services, along with online orders and gift cards.
Are there any nearby pet stores close to Chipotle Mexican Grill?
Yes, Pet Supplies Plus in Blasdell and PetSmart are nearby pet stores where you can shop for pet supplies before or after visiting Chipotle.
What nearby dining options are available close to Chipotle Mexican Grill?
Nearby dining options include Firehouse Subs for sandwiches and Applebee's Grill + Bar for American cuisine, offering variety if you want to try different meals around Chipotle.
Are there any nearby coffee shops near Chipotle for a drink before or after your meal?
Yes, Tim Hortons and Starbucks are close by, perfect for grabbing coffee or a snack alongside your Chipotle visit.
Is Chipotle Mexican Grill in Hamburg Buffalo supportive of the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and provides an inclusive dining experience.
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