Bruegger's Bagels

3.9
794 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Bruegger's Bagels
2130 Delaware Ave, Buffalo, NY
14216, United States

Hours

Reviews

3.9
794 reviews
5 stars
418
4 stars
145
3 stars
74
2 stars
37
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with several mentioning specific instances of poor customer service and management.

Food Quality

While some customers enjoyed the bagels and breakfast sandwiches, many complained about inconsistent quality, including undercooked items and incorrect orders.

Pricing Concerns

Several reviews noted that the prices were perceived as high compared to the quality of food received, with some feeling that the value did not match the cost.

Cleanliness

Multiple customers mentioned unclean dining areas and poor hygiene practices among staff, impacting their overall experience.

Inconsistent Experience

Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • TZ
    Tammy Zagarrio
    6 days ago
    5.0
    We order brueggers delicious food for many many work events. Nick the manager is fabulous to work with. He is accommodating and understanding and prompt to deliver food. He most recently delivered food for a work meeting on his day off to ensure it got there in a timely fashion. Thank you Nick!!.
  • AS
    Albert Spear
    6 days ago
    5.0
    I come here every day . All the workers make my day better with their smiles and amazing attitudes . The food they make is better than anything around . It's the amazing workers that keep me coming back . A Buffalo staple, I'm Posting 5 stars on all my settings , it's only showing as 4 star for some reason
  • EB
    Erik Batt
    Nov 11, 2025
    5.0
    I ordered the baker's dozen bagels w/2 cream cheeses for pickup. When I arrived at the office for a birthday breakfast with the box the cream cheeses were missing. Called up and Nick graciously offered to bring them to me. He arrived in about 15 minutes with extra cream cheeses. Much appreciated :)
  • SH
    Sam Hanna
    Nov 8, 2025
    5.0
    Having lived in the city (NYC) and Jersey, it has been a begrudgingly apathetic (and constant) search to find a decent slice (NY style), bialy or bagel in the city of good neighbors. However, there is a bright spot for those of us who miss the daily morning bagel with a healthy smear of your favorite cream cheese. To date, Bruegger's hits the spot with a great selection of fresh, daily made bagels along with a delicious selection of cream cheese. My go to is a plain, double-toasted bagel with Jalapeno cream cheese. And more importantly, I would like to give a special mention to Nick, the manager at the Delaware Ave. location. Always a welcoming morning greeting with a smile. His crew is also kind, polite and patient (especially with those occasional persnickety, grumpy early morning, disheveled customers who have yet to have their morning java). Overall, first rate in my book.
  • SG
    Susan Goldman
    Oct 31, 2025
    4.0
    Went to Bruegger's for the 1st time since it opened in the former Bagel Jay's on Delaware Ave. The space looked neat and tidy but I wasn't there long enough to really look. This speaks to their service as I placed my order and within 3 minutes it was ready. There was no one in line so that could be why or the workers were doing a great job. I ate my egg, cheese and turkey sausage on an asiago bagel in my car. It was tasty and warm ..very good!. My only complaint is that the bagels are much smaller than those at Bagel Jay's and that it was pricey($7.50 for a doughnut sized sandwich).I will try it again and sit inside. Overall , I enjoyed my sandwich.

Frequently Asked Questions About Bruegger's Bagels

What types of bagels and sandwiches does Bruegger's Bagels in Buffalo offer?

Bruegger's Bagels offers fresh-baked New York style bagels, gourmet bagel sandwiches, and signature cage-free egg sandwiches like the Farmhouse, Vermonter, and Western Egg Sandwich. They also feature made-in-Vermont cream cheese and a variety of bagel toppings.

What are the operating hours of Bruegger's Bagels at 2130 Delaware Ave, Buffalo?

Bruegger's Bagels is open every day from 7:00 AM to 3:00 PM.