Multiple reviews highlighted inconsistent and poor service, with instances of waitstaff neglecting tables and making errors with orders.
Food Quality
The food received generally positive feedback, with many customers praising the taste and portion sizes, although there were some complaints about specific dishes being cold or poorly prepared.
Atmosphere
The ambiance was often described as cozy and welcoming, though some customers noted cleanliness issues and discomfort due to temperature.
Staff Attitude
While some staff members were praised for their friendliness and attentiveness, others were criticized for having poor attitudes and lack of professionalism.
AC
armani clare
Jan 2, 2026
3.0
Before anything. They should mention having other ingredients in things that don’t normally have them. My wife has a severe allergy to nuts and they use Nutella in the hot chocolate. When I tasted hers and we told the waitress/bartender. She didn’t evenapologize. She said oh “I’ll take that. But all chocolate has some nuts in it.” Didn’t make any sense to say that as opposed to just “I’m sorry”. The other waitress was very apologetic and made sure to even clean the steam wand when making her a new drink to prevent cross contamination, Then took the drinks off the tab.
The food was okay. Pancakes were a bit over cooked but still good. My wife’s French toast was very hard toward one end and My coffee was decent.
It was also cold in there. But the music great and vibe was friendly.
Personally, we will not go back. But anyone else may have a great experience. I just have a long list of places before I suggest this establishment.
SL
S. Lee
Jan 2, 2026
3.0
Great food and nice Restaraunt . I came here 1/2/26 and had the worst service but had great service just 2 days prior. The waitress spent a lot of time conversing with another table and there was a delay in greeting and taking our order. No worries , in the name of good customer service to that one table I suppose , so I let it go . She forgot simple things like spoons when serving tea. And forgot one of the teas completely and had to be reminded. Still no big deal. Then I noticed a table who came in AFTER we Placed our order got their food before us. Being optimistic I said maybe ours is coming right behind . A few mins later , still no food for us. I then mentioned to another waitress ( since ours was completely acting like we weren’t there) that I noticed our food is taking a while and other customers were served some of the same items we ordered (Grits, waffles) before us… she checked and confirmed that the other waitress who took our order did not put it in at all. Luckily I said something which I am usually shy about doing because we would still would be there waiting !This waitress in question NEVER came back to check on us , apologize or say anything. She completely IGNORED us the whole time that we were now waiting for our food to be prepared for real this time and even began being talkative and friendly with a table Right beside us who she also knew. She walked passed us over 7 times avoiding contact. Noticing our EMPTY table 40 mins after ordering and still never saying anything . A completely different waitress was the one who faced us and comped our $3 teas and explained that she told the cooks to put out orders in first but somehow two other tables still received food while we were waiting an additional 20+ mins 😒 . I will not return knowing the inconsistency in service, lack of basic decency , and how a human error( which can be forgiven of course) is handled in an unprofessional manner. Something is clearly wrong . I wish I could give -1 stars for service . *update , there was a further discount applied so they 3 stars total out of 5 instead of 2
MJ
Mrs. J
Dec 23, 2025
5.0
EXCELLENT, EXCELLENT,EXCELLENT! Customerservice, food ambiance, our server was Oshein she was so attentive !
CR
Curtis R
Dec 22, 2025
5.0
I was staying around the corner from this place and happened to stumble upon it. Breakfast was extremely good. My waitress turned me on tottie’s. I don’t know her name but she was very nice. My go to place for breakfast whenever I go back to bed stuy.
NC
Nesli Can
Dec 21, 2025
5.0
The breakfast very delicious, portions are big enough. We enjoyed a lot. The staff is very friendly, atmosphere is warm.
ZACA CAFE is open every day from 9:00 AM to 10:00 PM.
Does ZACA CAFE offer delivery services?
Yes, ZACA CAFE offers delivery as one of its services.
Can I pick up my order in-store at ZACA CAFE?
Yes, ZACA CAFE provides in-store pickup for customers.
What type of food and dining experience does ZACA CAFE offer?
ZACA CAFE is a cafe that offers breakfast, brunch, bakery items, sandwiches, salads, hamburgers, and has vegan and vegetarian options.
Where is ZACA CAFE located?
ZACA CAFE is located at 426 Marcus Garvey Blvd, Brooklyn, NY 11216, United States.
Where can I view the menu and order online for ZACA CAFE?
You can view the menu and place orders online at https://zacacafe.com/menu.
What is the price range of ZACA CAFE?
ZACA CAFE has a moderate price range, categorized as 'TWO'.
Are there any nearby places where I can find wine or liquor near ZACA CAFE?
Yes, nearby you can find Olivino Bed-Stuy (a liquor store) and A True Love of Wine & Spirits (a wine wholesaler) where you can purchase alcoholic beverages to complement your meal.
Is there a convenient transit option near ZACA CAFE for easy access?
Yes, the MTA New York City Transit bus station at HALSEY ST MARCUS GARVEY BL is nearby, making it easy to reach ZACA CAFE via public transportation.
What other dining or cafe options are near ZACA CAFE for exploring the neighborhood?
Nearby you can find several other cafes and restaurants such as Cloud 9 Crepes, Brown Sugar Bar and Restaurant, and The Stuy Burgers, offering diverse dining experiences before or after visiting ZACA CAFE.