Wingstop

2.5
129 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5802 5th Ave, Brooklyn, NY
11220, United States

Hours

Reviews

2.5
129 reviews
5 stars
41
4 stars
5
3 stars
5
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times and poor service, with many expressing frustration over staff being inattentive or rude.

Food Quality

While some customers enjoyed the food, many criticized it for being undercooked, cold, or not meeting expectations.

Management Concerns

Several reviews highlighted a lack of effective management and organization, leading to confusion and delays in order fulfillment.

Cleanliness

Multiple customers noted unsanitary conditions, including flies and ungloved food preparation, raising concerns about hygiene.
  • EL
    Eva li
    Jan 2, 2026
    1.0
    Terrible. There were 5 employees, and one other customer waiting in front of us. It took 5 minutes just for somebody to realize there was someone waiting at the counter, and another 40 minutes just to get our food. The service was ATROCIOUS. All I could hear in the back was laughter. 5 people, and only 1 doing their job. They should close down at this point. They're just hiring their friends to chit chat.
  • MM
    Mohammed Musaed
    Dec 25, 2025
    1.0
    The treatment was very bad; there was no respect from the staff there.
  • TA
    Tamjid Arafat
    Nov 27, 2025
    1.0
    Today I came to this restaurant and I was the first customer at the counter. After me, around 10–12 people got their orders quickly, but my order was not prepared at all. When I politely asked the Spanish girl at the cash counter how long it would take, she didn’t even respond and acted like she was annoyed with me. This was very unprofessional and disappointing. I hope the management improves their customer service.
  • UW
    Uunyu Wu
    Nov 12, 2025
    1.0
    Took a hour to make a 5pc combo
  • RS
    Rod Spodar
    Nov 10, 2025
    2.0
    Wingstop makes the tiniest ,driest ,hardest wings I've ever eaten in my life .

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.