Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,780 reviews
5 stars
727
4 stars
403
3 stars
268
2 stars
110
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant and bathrooms.
Food Quality
While some customers enjoyed the food, many complained about cold or stale items and incorrect orders.
Drive-Thru Experience
The drive-thru was often criticized for being slow and unorganized, leading to long wait times.
- KKKeee K2 days ago5.0Im writing this review specifically for the staff members. The ones on shift 6:30pm 1/8/2026, all male staff. Thank you immensely for your service. I waited in the drive thru line for about 20 minutes it was obvious that they were pretty slammed and overwhelmed with orders but that didnt alter their attitudes in any way they went above and beyond to provide quality service and without being nasty behind it that was a breath of fresh air considering the norm and what youre used to with fast food, and the food was fresh, kudos to yall!
- JCJenna-Marie CoxJan 5, 20265.0It was good
- R1Rojas 13Dec 18, 20254.0Quick place for quick bite to eat fast food
- DTDwayne TullochDec 8, 20251.0Poor service.
- AAAdrianDjCrushNov 24, 20251.0After buying a kids meal for my 6 year old son they gave one sauce, while sitting to eat he went to ask for one and they decided not to give him unless he has 54 cents which insane after I had to wait 20 mins for a tenders meal, bathroom is also extremely dirty. I think this is my last time going to a wendy's, my son loves McDonalds anyways!
Frequently Asked Questions About Wendy's
Is 78-11 Flatlands Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through operating hours at Wendy's on Flatlands Avenue, Brooklyn?
The drive-through at Wendy's on 78-11 Flatlands Avenue is open daily from 6:30 AM to 3:00 AM.
Does this Wendy’s location offer breakfast options?
Yes, the 78-11 Flatlands Avenue Wendy’s serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy’s location?
Delivery is available where supported. To check availability, use the Wendy’s app or visit order.wendys.com and enter your delivery address.
What payment methods does Wendy’s on Flatlands Avenue accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy’s at 78-11 Flatlands Avenue?
You can contact their Customer Care team via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the location directly at (718) 251-1801.
What are the options for ordering food from this Wendy’s location?
You can order food through their official app, the website order.wendys.com, use the drive-thru, dine-in, or delivery services where available.
Are there other food options nearby Wendy’s on Flatlands Avenue?
Yes, nearby options include Subway for sandwiches, Twisted Rootz for health food and smoothies, and La Baguette Shop which is a bakery and café, providing diverse dining choices around Wendy's.
What nearby services can customers use while visiting Wendy’s Flatlands Avenue location?
Customers can access various services nearby such as Rite Aid pharmacy, Cricket Wireless mobile store, and Flatlands Laundry for convenient errands during their visit.
Is public transportation options near Wendy’s on Flatlands Avenue?
While specific transit stations are not listed, nearby places including National Car Rental and local mobile phone stores like Metro by T-Mobile suggest accessible transport and connectivity services in the area to assist visitors.
Can I find nutrition and allergen information for Wendy’s menu items online?
Yes, nutrition and allergen details are available on Wendy’s website and app by selecting menu items and viewing the nutrition links, and also in-restaurant via nutrition posters.