Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Freshness
While some customers enjoyed fresh and hot food, many complained about cold or stale items.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru and for Uber Eats orders.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty bathrooms and sticky floors.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders.