Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,770 reviews
5 stars
724
4 stars
401
3 stars
268
2 stars
110
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews mentioned incorrect orders being received, leading to customer frustration.
Food Quality
Food quality varied, with some customers praising freshness while others complained about cold or stale items.
Cleanliness
The restaurant's cleanliness was inconsistent, with some customers noting dirty conditions.
Drive-Thru Experience
The drive-thru was often criticized for being slow and unorganized, leading to long wait times.
- NNNaomiOct 27, 20251.0Food cold missed a whole drink never again
- MSM SSep 29, 20254.0It’s Wendy’s. What is there to say.
- SMShane MyersSep 14, 20251.0Worst fastfood restaurant i have ever been to, staff is terrible and service is terrible. I dont even know how they operate daily. I am making a pledge for the rest of my life to never visit this wendys or order from them again.
- SKSerge KannonSep 4, 20251.0They need to standardize the sizes of the patties for their chicken sandwiches. Is this a joke? And I don't want to deal with the embarrassment of walking back up to the counter and asking for another sandwich. But I definitely want my money back for this one!
- HBHQ- BOSSAug 28, 20251.0Like y is the drive true line so long I’ve been here waiting for 30 mins now I got here in the drive true 10:00 pm and now it 11:30 and I’m still at the same spot this is Ludacris to the public
Frequently Asked Questions About Wendy's
Is 78-11 Flatlands Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brooklyn, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brooklyn, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 251-1801.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 78-11 Flatlands Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Brooklyn, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through operating hours at Wendy's on Flatlands Avenue, Brooklyn?
The drive-through at Wendy's on 78-11 Flatlands Avenue is open daily from 6:30 AM to 3:00 AM.
Does this Wendy’s location offer breakfast options?
Yes, the 78-11 Flatlands Avenue Wendy’s serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy’s location?
Delivery is available where supported. To check availability, use the Wendy’s app or visit order.wendys.com and enter your delivery address.
What payment methods does Wendy’s on Flatlands Avenue accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy’s at 78-11 Flatlands Avenue?
You can contact their Customer Care team via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the location directly at (718) 251-1801.
What are the options for ordering food from this Wendy’s location?
You can order food through their official app, the website order.wendys.com, use the drive-thru, dine-in, or delivery services where available.
Are there other food options nearby Wendy’s on Flatlands Avenue?
Yes, nearby options include Subway for sandwiches, Twisted Rootz for health food and smoothies, and La Baguette Shop which is a bakery and café, providing diverse dining choices around Wendy's.
What nearby services can customers use while visiting Wendy’s Flatlands Avenue location?
Customers can access various services nearby such as Rite Aid pharmacy, Cricket Wireless mobile store, and Flatlands Laundry for convenient errands during their visit.
Is public transportation options near Wendy’s on Flatlands Avenue?
While specific transit stations are not listed, nearby places including National Car Rental and local mobile phone stores like Metro by T-Mobile suggest accessible transport and connectivity services in the area to assist visitors.
Can I find nutrition and allergen information for Wendy’s menu items online?
Yes, nutrition and allergen details are available on Wendy’s website and app by selecting menu items and viewing the nutrition links, and also in-restaurant via nutrition posters.