Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
3,423 reviews
5 stars
1,235
4 stars
843
3 stars
610
2 stars
260
1 star
475
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall order mix-ups.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising their friendliness while others noted rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty conditions and unsanitary bathrooms.
Food Quality
While some customers enjoyed the food, there were serious complaints about food safety, including reports of mold and poor preparation practices.
- OUOnline UserNov 16, 20251.0This is the slowest fast food restaurant ever. Waited 40 minutes for a Dave's Single and nuggets, and they forgot the nuggets and I had to go back inside to get them. 40 minutes!
- APAko P.Nov 6, 20251.0This is just ridiculous. For months your staff has been saving money on cheap plastic bags! What kind of nonsense is this? Other Wendy’s locations have no problem, but yours is a total embarrassment. Couriers have to deliver orders without bags, and customers are getting their food in their hands are you serious? Are you really trying to save a few cents while ruining the reputation of the entire brand? Management, open your eyes your location has turned into a joke! People bring you money, and you can’t even give them a bag. Get your act together and stop embarrassing Wendy’s. Stop being cheap give customers proper bags like every other location does!
- TMTashika MandervilleNov 5, 20255.0This Wendy's has been recently renovated (thank God). It's still a neighborhood hang out , but it's updated and surprisingly very clean. The staff is very welcoming especially Leah. She greets every customer with a smile.
- LBLu BonNov 4, 20251.0Service in this place is horrible they need to train their staff better cause its not cool that they mislead u while taking ur order . So example ull order a biggie bag that comes with junior size but they will mislead u and while taking the order ask u if u want it medium or large being well aware that the order comes with junior size only for that price so when u go to window ur order just went up $2 dollars cause they mislead u thinking its ur choice that the meal comes with that choice for a biggie bag for same price when they suppose to let u know if they gonna ask u if u want it medium or large put it comes at a higher price simple as that not it becomes the customers choice wat to get not to get mislead I to paying more
- MWMari WhitneyNov 3, 20251.0Terrible experience. Gave me old chicken nuggets, and when I asked for fresh food they gave me the same food back & told me they had no more nuggets. Card reader was not operating. Upon giving staff cash they told me they did not have any lemonade. Would never recommend this location. Both staff members were rude & nasty.
Frequently Asked Questions About Wendy's
Is Empire Blvd #5 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brooklyn, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brooklyn, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 287-5005.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Empire Blvd #5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Brooklyn, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru at Wendy's 469 Flatbush Ave is open from 6:30 AM to 4:00 AM Monday through Thursday and Sunday, and until 5:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Brooklyn, NY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 469 Flatbush Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is delivery available from this Wendy's?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm if delivery is available near you.
How can I contact Wendy's at 469 Flatbush Ave for feedback or questions?
You can call (718) 287-5005 directly, use the Customer Care live chat on their Contact page, or fill out the Wendy's Customer Satisfaction Survey with your visit details.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, online through several retailers, or via the Wendy's online gift card portal.
What nearby places can I visit before or after dining at Wendy's 469 Flatbush Ave?
Nearby, you can visit Flatbush Ave gym and sports venues for a workout, grab coffee or donuts at Dunkin', or explore local shops like The Amulet Fairy thrift store for unique finds.
Is there a convenient gym near Wendy's 469 Flatbush Ave?
Yes, Flatbush Ave offers gym and sports and recreation venues, as does Day To Day Fitness nearby, great for fitness enthusiasts visiting Wendy's.
Can I find coworking spaces near Wendy's at 469 Flatbush Ave?
Yes, DealSumm is a nearby coworking space where you can work or hold meetings before or after enjoying a meal at Wendy's.
What are the dining options at Wendy's 469 Flatbush Ave?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services, serving breakfast, lunch, and dinner with a casual atmosphere.