Wendy's

3.4
2635 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.4
2,635 reviews
5 stars
882
4 stars
588
3 stars
415
2 stars
221
1 star
529

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and online orders.

Customer Service

Many reviews highlighted poor customer service, including rude behavior from staff and lack of professionalism.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poorly packaged food.

Food Quality

While some customers enjoyed the food, many reported issues with cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions.
  • WW
    whoo356
    Nov 11, 2025
    1.0
    I asked for 2 lemonades and they only gave me one and it gave me and my family food poisoning
  • JR
    Joey Rothstein
    Oct 31, 2025
    1.0
    Absolutely the worst Wendy’s in NYC!! An absolute joke of an establishment . Their employees are rude and work at a snail pace. NOT WORTH IT!!
  • MH
    MD Hasan
    Oct 8, 2025
    1.0
    delivery service alowyes bad long time wait
  • TS
    Tracyann Spain
    Sep 30, 2025
    5.0
    Customer service is great ,food is good the salads is wonderful ,clean environment I definitely recommend
  • LR
    Lucky8 Rodriguez8
    Sep 4, 2025
    1.0
    Long wait for online costumer they don’t care about online order

Frequently Asked Questions About Wendy's

Is Utica Ave #4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.