Wendy's

3.8
1194 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
420 86th Street, Brooklyn, NY
11209, United States

Hours

Reviews

3.8
1,194 reviews
5 stars
522
4 stars
307
3 stars
156
2 stars
62
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and missing items, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were complaints about low quality, incorrect orders, and food not being fresh.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude and unprofessional behavior.
  • LL
    Lb Lb
    Jan 2, 2026
    1.0
    Won’t allow paying customers to use bathroom
  • EV
    Esther Veliz
    Dec 5, 2025
    5.0
    Excelente hamburguesas, las recomiendo
  • RR
    R
    Nov 29, 2025
    1.0
    Placed an order on GrubHub and it took an extra 33 minutes to arrive. The staff at this location don’t follow instructions well. My order was missing a large brownie batter vanilla frosty swirl, no dipping sauces for the nuggets, no ketchup for the fries, no napkins, no fork for the chicken caesar salad. Lots of mistakes here and the staff needs to properly take care the orders, instead of speeding through. That’s why so many mistakes happened.
  • AC
    Argenis Centurión
    Nov 26, 2025
    1.0
    The tables and counter are dirty.
  • PA
    Prince Alwan
    Nov 19, 2025
    1.0
    Dirty all throughout. Low quality food. I have nothing else to say about this location.

Frequently Asked Questions About Wendy's

Is 86th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the 86th Street Wendy's restaurant currently open?

Yes! The 86th Street Wendy's in Brooklyn, NY is open and committed to serving quality food every day.