Service Speed
Customers consistently reported extremely long wait times for their orders, often exceeding an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Staff Behavior
Numerous complaints were made about rude and unprofessional staff behavior, contributing to a negative customer experience.
Food Quality
Several customers noted that the food was often served cold, stale, or poorly prepared, leading to dissatisfaction.