Service Quality
Numerous reviews highlighted poor service, with staff being rude, unhelpful, and unprofessional, particularly during night shifts.
Food Quality
Customers reported inconsistent food quality, with complaints about cold burgers, poorly made items, and even undercooked hot dogs.
Positive Staff Experiences
Some reviews praised specific staff members, particularly the manager Fenel and cashier Myla, for their excellent customer service and positive attitudes.
Operational Issues
Several customers expressed frustration with the restaurant's hours and operational delays, including being told to wait outside and not being served during posted hours.