Food Quality
While many customers praised the pho and other dishes for their authentic flavors, there were numerous complaints about portion sizes being smaller and inconsistent quality over time.
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and a lack of attentiveness, which negatively impacted their dining experience.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary food handling, raising concerns about health standards.
Pricing and Value
Many customers noted that prices have increased while portion sizes have decreased, leading to dissatisfaction regarding the value for money.