At Papa Johns Pizza in Brooklyn, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brooklyn pizza for any occasion. Call us for pizza delivery in Brooklyn or stop by 945 Pennsylvania Ave for carryout to order the best pizza in Brooklyn, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and unresponsive management.
Order Issues
Many customers reported problems with their orders, including incorrect items, late deliveries, and unfulfilled orders.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others complained about cold, undercooked, or unsanitary food.
Cleanliness
Several reviews raised concerns about hygiene practices among staff, including improper food handling and lack of cleanliness.
FF
Family First
Dec 14, 2025
1.0
Count your days! Robbery!!!! Ordered pizza from the website and I paid then never got the food
Called them and they tell me I ordered Uber Eat’s and hang up 😒 now I can’t get a refund because I never ordered Uber Eats and I’ve been calling them back for 30 mins and no one is answering !!!!
Definitely Reporting !!!!
AA
Abel
Dec 9, 2025
1.0
Son uno sucio no se lavan la mano y andan tocando todo no le recomiendo este lugar para nada
SS
Sophonia Banks (Sophonia)
Nov 10, 2025
1.0
I’ve place an online order for pick up. Got to the store. There’s was a large crowd in the back who was obviously not employees, I was not greeted well. One individual walked up to me who seems like he didn’t even know how to take my order information. Was just all over place. I went to go pay for my pizza with a $100 bill the gentleman sitting in the back of the room saying they don’t accept $100 bills. So therefore I walked out leaving my food.. I wish they mentioned that on the website before I placed my order. But it’s okay I’m glad I had this experience, because from the moment I walk-in the store I wanted to change my mind for ordering to begin with…. Thanks for nothing, I was very skeptical on ordering papa John’s again for whatever reasons. Now I know why. Walk my lil self right to DOMINOS across the street.🤏🏽
TT
TwilightMarichat
Oct 1, 2025
1.0
I'm deeply sad reading all the previous reviews as before this big cooperation brought and renovated this location, this was a well loved authentic Italian pizzeria that i was going to since i was a baby. RIP to the previous owner, Being a Italian Grandma, she died from Covid-19 during the pandemic, her sons the inherited the place couldn't afford to keep the place open sadly. Now we got this stupid Papa's Johns here and they don't even make good Papa John's pizza. Your better off going to the Little Ceasers or even better the dominos just a block or two away
AA
anzoimj azmb
Sep 18, 2025
5.0
The smoothie was refreshing, packed with natural flavors, and just the right amount of sweetness.