Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Brooklyn, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brooklyn pizza for any occasion. Call us for pizza delivery in Brooklyn or stop by 12 SUTTER AVENUE for carryout to order the best pizza in Brooklyn, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.8
363 reviews
5 stars
115
4 stars
38
3 stars
24
2 stars
20
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and long wait times for assistance.
Order Accuracy
Many customers reported receiving incorrect orders, including wrong items and missing food.
Delivery Issues
Frequent complaints about delayed deliveries, with some customers waiting over two hours for their food.
Food Quality
Several reviews mentioned unsatisfactory food quality, including burnt pizzas, incorrect preparation, and unsanitary conditions.
Communication Problems
Customers experienced poor communication regarding order status, with many being put on hold or receiving misleading information.
- MCMoi Cumes2 days ago1.0Trash
- SJSacred JervisOct 10, 20251.0I ordered received two plain pizzas instead of what I actually ordered. I called and an Incompetent female manager asked me what I would like her to do…please be for real. I then requested a refund and she stated that she would send the driver back to pick up the pizza before issuing me a refund. DEPLORABLE SERVICE! Will certainly dispute this with my bank because they have to be joking.
- CCCorryDipVEVOOct 3, 20251.0My First Time Experience With Papa Johns Was Very Horrible my Family And I Ordered About $50 Worth Of Food Waited 2 Hours For It To Be Delivered. We Never Got A Call Or Text By Anyone To Say Your Order Has Arrived It Literally Just Said Delivered...We Hurd A Knock At The Door From neighbors showing us one bottle of soda and napkins all over the floor in a Papa John's bag in front Of our Door.....that to me is terrible Service And seems Like All Our Food Was Left There And Was Taken By Whomever.....I did not feel like a valued Customer as Well As The Customer Service at the store is distasteful.....upon calling we were hung up on multiple times with no solution
- FFFalana FlemingSep 17, 20251.0I placed an order stating light sauce and light cheese. They disregarded this and placed heavy sauce. Called the store and they refuse to answer , only putting every call on hold. This store needs to do better. This location is horrible! Repeat offenders of messing up orders, calling the store is a nightmare with the staff. Overall placed on the DO NOT LIST for restaurants
- JSJanibel SanchezJul 28, 20251.0This is probably a family owned/run franchise because the level of customer service and food freshness is on the floor. First of all my SAUSAGE pizza was NOT EVEN CUT I kid you not there was I only 3 cut slices available and the rest was an entire unified pie. SECOND of all, I originally did NOT order sausage, I ordered pepperoni BUT I RECEIVED A CALL FROM THE STORE asking me to choose a replacement because they were OUT OF PEPPERONI. Yes you heard me. Papa Johns ran out of pepperoni..in the middle of the day…on a Monday. And to top this all off the garlic knots I ordered were burnt at the bottom.. this business will never see MY money again. $30.00 down the drain.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Brooklyn, NY?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Can I order pizza for carryout from Papa Johns Pizza at 12 Sutter Avenue?
Yes, carryout is available Monday through Thursday and Sunday from 10:00 AM to 1:40 AM, and on Friday and Saturday from 10:00 AM to 2:40 AM.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza offers no-contact delivery services to ensure safety and convenience.
What types of food products does Papa Johns Pizza in Brooklyn offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Brooklyn?
It is located at 12 Sutter Avenue, Brooklyn, NY 11212.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online for delivery or carryout through their website at https://www.papajohns.com/order/, or via the Papa Johns app available on the App Store and Google Play.
Are there any convenient public transit options near Papa Johns Pizza at 12 Sutter Avenue?
Yes, the MTA Subway - Sutter Ave/Rutland Rd (3) and nearby train stations like Sutter Avenue–Rutland Road and Avenida Sutter–Rutland Road provide easy public transit access to the location.
What other dining options are near Papa Johns Pizza at 12 Sutter Avenue?
Nearby dining options include Blendzville, a cafe and smoothie bar, and Happy House, a Pan Asian restaurant, for customers interested in exploring local eateries before or after their visit.
Are there any fitness centers close to Papa Johns Pizza in Brooklyn?
Yes, Blink Fitness and Retro Fitness gyms are nearby, great for those looking to balance healthy activities with their pizza cravings.
Can I find other services like pharmacies or beauty salons near Papa Johns Pizza at 12 Sutter Avenue?
Yes, nearby services include Hina Drugs and Brownsville Pharmacy for health needs, as well as several beauty salons like Divas Beauty Salon, Jc beauty studio, and Latin Sisters Salon & Spa.