Papa Johns Pizza

2.8
368 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Brooklyn, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brooklyn pizza for any occasion. Call us for pizza delivery in Brooklyn or stop by 12 SUTTER AVENUE for carryout to order the best pizza in Brooklyn, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12 SUTTER AVENUE, Brooklyn, NY
11212, United States

Hours

Reviews

2.8
368 reviews
5 stars
116
4 stars
39
3 stars
24
2 stars
21
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted issues with food quality, including burnt pizzas, incorrect toppings, and unsanitary conditions.

Customer Experience

Customers frequently mentioned rude staff and unprofessional behavior, leading to a negative overall experience.

Delivery Problems

Several reviews noted significant delays in delivery, with some orders never arriving at all.
  • KK
    Keyanna
    6 days ago
    2.0
    The wait was supposed to have been 12minutes, but since the lady on duty was so busy with online orders that only cause a lil wait on my pizza. I recommend calling and placing order first and then walk-in or just order to your door, but I've loved Papa Johns ever since Public School so I don't know an increase in service is great and more workers like 2 cashiers and 5 cooks during late night shifts.
  • AP
    Ako P.
    Dec 30, 2025
    1.0
    THE WORST pizzeria I have ever seen in my life. Total chaos and complete disrespect for people. Papa John’s is a dirty place with absolutely incompetent staff. Employees work however they want. One female employee in particular is rude, slow, and completely ignores customers and delivery drivers. Ready orders sit there for 30 40 minutes, clearly visible, yet employees INTENTIONALLY DO NOT HAND THEM OUT. People are forced to wait, lose time, and receive zero explanations. The staff simply does not care. Management should be ashamed. You make money thanks to customers and delivery drivers, yet you cannot organize basic order pickup. This is not service this is humiliation. Absolutely not recommended. Avoid this place.
  • BS
    Bouraima Sow
    Dec 6, 2025
    1.0
    Très lent il travaille pas vite
  • DJ
    Davina Johnson
    Dec 5, 2025
    1.0
    Don’t buy from here they sent my the wrong order and don’t want to refund me the manger Anthony and Robert rose are the worse
  • MC
    Moi Cumes
    Nov 22, 2025
    1.0
    Trash

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Brooklyn, NY?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.

Can I order pizza for carryout from Papa Johns Pizza at 12 Sutter Avenue?

Yes, carryout is available Monday through Thursday and Sunday from 10:00 AM to 1:40 AM, and on Friday and Saturday from 10:00 AM to 2:40 AM.