Brand Certified
Papa Johns Pizza
2.8(371 reviews)
Certified by Papa Johns Pizza • Feb 22, 2026
Business Details
12 SUTTER AVENUE, Brooklyn, NY
11212, United States
Certified by Papa Johns Pizza • Feb 22, 2026
(718) 804-7272
Certified by Papa Johns Pizza • Feb 22, 2026
https://locations.papajohns.com/united-states/ny/11212/brooklyn/12-sutter-avenue?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Feb 22, 2026
About
Certified by Papa Johns Pizza • Feb 22, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Brooklyn, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Brooklyn pizza for any occasion. Call us for pizza delivery in Brooklyn or stop by 12 SUTTER AVENUE for carryout to order the best pizza in Brooklyn, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Feb 22, 2026
Hours
Certified by Papa Johns Pizza • Feb 22, 2026
Reviews
2.8
371 reviews
5 stars
116
4 stars
39
3 stars
24
2 stars
21
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and lack of accountability for mistakes.
Delivery Issues
Many customers experienced extremely long wait times for delivery, with some orders taking over two hours and others never arriving at all.
Order Accuracy
Frequent complaints about incorrect orders, including wrong items being sent and special requests being ignored.
Food Quality
Several reviews mentioned unsatisfactory food quality, including burnt pizzas, undercooked items, and unsanitary conditions.
- GGgenadi grigoriani1 day ago1.0I hate this place no respect nothing 🤮💩
- AHAlyssa Haylee3 days ago1.0I am extremely disappointed with this Papa John’s location. I placed my order at 7:35 PM, and it is now 9:31 PM—almost TWO HOURS later—and my food still hasn’t arrived. This is completely unacceptable. When you order food, you expect reasonable delivery times, not to be left waiting all night with no updates or explanation. There was no communication, no courtesy call, and no accountability. It shows a complete lack of respect for customers’ time. If you can’t handle the volume of orders, don’t accept them. Leaving customers waiting this long with no transparency is unprofessional and frustrating. At this point, the food quality doesn’t even matter anymore because the experience has already been ruined. I will not be ordering from this location again, and I would strongly recommend others think twice before trusting them with their time and money.
- LBlouay bouzertitFeb 13, 20261.0The maid who is in the cashier speaks ill and left me one last to ask and she was talking to me with a lack of manners
- TTTiffFeb 1, 20265.0This place really does go above and beyond for their customers.
- KKKeyannaJan 6, 20262.0The wait was supposed to have been 12minutes, but since the lady on duty was so busy with online orders that only cause a lil wait on my pizza. I recommend calling and placing order first and then walk-in or just order to your door, but I've loved Papa Johns ever since Public School so I don't know an increase in service is great and more workers like 2 cashiers and 5 cooks during late night shifts.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Brooklyn, NY?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Can I order pizza for carryout from Papa Johns Pizza at 12 Sutter Avenue?
Yes, carryout is available Monday through Thursday and Sunday from 10:00 AM to 1:40 AM, and on Friday and Saturday from 10:00 AM to 2:40 AM.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza offers no-contact delivery services to ensure safety and convenience.
What types of food products does Papa Johns Pizza in Brooklyn offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Brooklyn?
It is located at 12 Sutter Avenue, Brooklyn, NY 11212.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online for delivery or carryout through their website at https://www.papajohns.com/order/, or via the Papa Johns app available on the App Store and Google Play.
Are there any convenient public transit options near Papa Johns Pizza at 12 Sutter Avenue?
Yes, the MTA Subway - Sutter Ave/Rutland Rd (3) and nearby train stations like Sutter Avenue–Rutland Road and Avenida Sutter–Rutland Road provide easy public transit access to the location.
What other dining options are near Papa Johns Pizza at 12 Sutter Avenue?
Nearby dining options include Blendzville, a cafe and smoothie bar, and Happy House, a Pan Asian restaurant, for customers interested in exploring local eateries before or after their visit.
Are there any fitness centers close to Papa Johns Pizza in Brooklyn?
Yes, Blink Fitness and Retro Fitness gyms are nearby, great for those looking to balance healthy activities with their pizza cravings.
Can I find other services like pharmacies or beauty salons near Papa Johns Pizza at 12 Sutter Avenue?
Yes, nearby services include Hina Drugs and Brownsville Pharmacy for health needs, as well as several beauty salons like Divas Beauty Salon, Jc beauty studio, and Latin Sisters Salon & Spa.
Brand Certified Facts from Papa Johns Pizza
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Certified February 22, 2026Yext Knowledge Graph
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