Panera Bread

3.9
1212 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Brooklyn is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
528 Gateway Dr, Brooklyn, NY
11239, United States

Hours

Reviews

3.9
1,212 reviews
5 stars
587
4 stars
276
3 stars
114
2 stars
68
1 star
167

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the flavors while others reported stale or poorly prepared items.

Service Issues

Frequent complaints about rude staff, slow service, and incorrect orders, leading to a negative customer experience.

Cleanliness

Concerns about cleanliness, with reports of dirty tables and unsanitary practices observed in food preparation.

Customer Experience

Positive interactions noted with some staff members, but overall customer service is perceived as lacking professionalism.

Order Accuracy

Consistent issues with order accuracy, including missing items and incorrect food preparation.
  • OA
    Octavio Andujar
    Nov 16, 2025
    1.0
    Sad we waited almost an hour for our food. Then it was wrong and we had to wait just as long for a remake. Because they decided to make everyone else food and pushed us to the back of the line.
  • AS
    Abdourahamane sow
    Oct 15, 2025
    1.0
    Très mauvais accueil pour les livres
  • MH
    M H
    Oct 4, 2025
    1.0
    Went today and ordered the balsamic green with chicken salad, and the half soup with a baguette. The salad was horrible, cucumbers were old and the chicken was frozen. Then they were out of baguettes but the server didn’t say that. When I asked she had an attitude. I asked for a refund and the Mgr was courteous and assisted me with one. I was very disappointed today, I don’t come to this location so I can’t say its this bad all the time.
  • EC
    Elizabeth Chappell
    Sep 27, 2025
    5.0
    Food was great.. Table seating
  • CJ
    CRAWFFORD JAMESON
    Sep 5, 2025
    5.0
    Try the Toasted Garden Caprese, featuring fresh mozzarella, vine-ripened tomatoes, basil, arugula, and a drizzle of balsamic vinaigrette and garlic aioli on ciabatta & add Tuna The flavors are Outstanding 😋 😋 It's the Best 🥪 Sandwich !!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Brooklyn accept reservations?

No, Panera Bread in Brooklyn does not accept reservations.

What are the delivery hours for Panera Bread Brooklyn?

Panera Bread Brooklyn offers delivery from 7:00 AM to 9:30 PM Monday through Friday, 8:00 AM to 9:30 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.