McDonald's

3.8
1023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
741 Grand St, Brooklyn, NY
11211, United States

Hours

Reviews

3.8
1,023 reviews
5 stars
459
4 stars
221
3 stars
150
2 stars
60
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, particularly after a recent remodel.

Cleanliness

While some reviews praised the cleanliness of the location, many others noted dirty tables and a generally unkempt dining area.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh meals while others complained about cold or poorly prepared items.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and lack of attention to customer needs.
  • JB
    Joanne Bascetta
    Jan 3, 2026
    5.0
    Fast and easy. Coffee fresh and hot.
  • EL
    Eddie Lentol
    Dec 25, 2025
    2.0
    Maybe it isn’t just this place. Maybe it is all fast food places going downhill.
  • VR
    villian rosa
    Dec 25, 2025
    1.0
    This is bullshit how it’s Christmas day and McDonald’s employees we’re already inside the restaurant and didn’t bother making the breakfast but they wanna open the door to the public at 11 AM when they were already in there and we already have had been placed the orders for breakfast when they were inside the restaurant no instead they decided to just jump to make lunch. This is unacceptable.
  • GD
    Gurbangeldi Durdyyev
    Dec 20, 2025
    1.0
    The staff isn't friendly. They should replace them with new employees who smile.
  • JZ
    Judy Zhu
    Dec 10, 2025
    1.0
    I didn’t get my grinch meal in the box. That’s fine. But I didn’t get the socks as well… Just put the meal as unavailable if ur missing the key components. I just paid for overpriced chicken nuggets. 😟😟😟

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 741 Grand St, Brooklyn?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 12:30 AM Thursday through Saturday.

Does this McDonald's location have drive-through service, and what are its hours?

Yes, the drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 12:30 AM on Thursday through Saturday.