McDonald's

3.8
1011 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
741 Grand St, Brooklyn, NY
11211, United States

Hours

Reviews

3.8
1,011 reviews
5 stars
457
4 stars
219
3 stars
149
2 stars
58
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inconsistent order accuracy.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Inconsistent Hours

Several customers mentioned issues with the restaurant closing earlier than advertised or inconsistent hours.
  • AM
    Alessio Mascia
    1 day ago
    3.0
    Un normale Mc, veloci ma la sala un po’ sporca
  • FV
    Frankie Vanilla
    2 days ago
    1.0
    This place has left out entire meals from my delivery orders on the McDonald’s app. Even items that I use points in the app to get for free. What’s the point of the free items on the app if the restaurant doesn’t even put them in the order? They don’t even answer the phone when you try to call them to get them to fix it. Edit following reply from McDonalds: There is no option in the app to “Contact Delivery Partner”. The only options the app gives you are to call the restaurant or call Uber. This location has a problem with fulfilling orders and it is not my job to resolve that.
  • EH
    Ericka Horne
    Oct 28, 2025
    1.0
    Both of my sandwiches look like this
  • EC
    Evelisse Colon
    Aug 16, 2025
    1.0
    Placed and online order for pickup,the store closes at 12:30 on friday’s when i went to pick up my food at 11:58 they told me they had already closed, so i didnt get my food and was charged for, deff would not be going back to this location
  • SS
    Sara “Jesse” Semmel
    Aug 8, 2025
    1.0
    Food was gross place was dirty and loud What you could expect from any McDonald's but in my neighborhood you would think they would put in more effort to keep customers happy. I wont be back!

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 741 Grand St, Brooklyn?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 12:30 AM Thursday through Saturday.

Does this McDonald's location have drive-through service, and what are its hours?

Yes, the drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 12:30 AM on Thursday through Saturday.