Brand Certified

McDonald's

3.8

(1027 reviews)

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Business Details

741 Grand St, Brooklyn, NY

11211, United States

(718) 302-2450

http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

DeliveryAvailable
TakeoutAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

McDonald's

741 Grand St, Brooklyn, NY

11211, United States

Get Directions

Hours

Monday6:00 AM - 11:00 PM

Tuesday6:00 AM - 11:00 PM

Wednesday6:00 AM - 11:00 PM

Thursday6:00 AM - 12:30 AM

Friday6:00 AM - 12:30 AM

Saturday6:00 AM - 12:30 AM

Sunday6:00 AM - 11:00 PM

Reviews

3.8

1,027 reviews

5 stars

461

4 stars

221

3 stars

150

2 stars

1 star

134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, particularly after recent remodeling.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and a noisy environment, especially during busy hours.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or incomplete orders.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and lack of attention to customer needs.

HE
Humaiyara Effat
Feb 17, 2026
2.0
the food from this joint is NEVER hot, every single time ive been the food is cold even if i eat it IMMEDIATELY after getting to it, i always end up having to take it home and reheat it its so annoying
WY
wenzhi yang
Feb 13, 2026
1.0
Please treat the delivery drivers seriously. You were chatting there and wouldn't even give the prepared food to them. I asked a man, and my order was clearly in the locker, but he said it wasn't there. I waited 15 minutes, then asked a woman, and she actually took it from the locker and gave it to me! It's outrageous!
JB
Joanne Bascetta
Jan 3, 2026
5.0
Fast and easy. Coffee fresh and hot.
EL
Eddie Lentol
Dec 25, 2025
2.0
Maybe it isn’t just this place. Maybe it is all fast food places going downhill.
VR
villian rosa
Dec 25, 2025
1.0
This is bullshit how it’s Christmas day and McDonald’s employees we’re already inside the restaurant and didn’t bother making the breakfast but they wanna open the door to the public at 11 AM when they were already in there and we already have had been placed the orders for breakfast when they were inside the restaurant no instead they decided to just jump to make lunch. This is unacceptable.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified February 22, 2026Yext Knowledge Graph

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