McDonald's

3.7
1350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
943 Flatbush Ave, Brooklyn, NY
11226, United States

Hours

Reviews

3.7
1,350 reviews
5 stars
521
4 stars
338
3 stars
224
2 stars
71
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is often reported as friendly and helpful, with some standout employees receiving specific praise for their service.

Cleanliness

Multiple reviews highlight issues with cleanliness, particularly in the bathrooms and dining area, with some customers expressing concern over unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

Service speed is inconsistent, with many customers reporting long wait times, especially during peak hours.

Food Quality

Food quality varies, with some customers enjoying their meals while others report issues like cold or poorly prepared food.
  • KT
    Koba Tirkia
    Dec 25, 2025
    5.0
    One of the nicest McDonald’s locations. Super friendly and welcoming staff, always smiling even when it’s very busy. Great service every time.
  • TR
    Taina R
    Dec 14, 2025
    1.0
    Came in and ordered in mobile app. Asked cashier can she sell me a toy which i was with my 4yr old then. cashier said it was she was super nice as soon as she asked the mananger this grumpy oscar the grouch he said i dont sell toys seperate at this location mind you ive been buying my toy seperate here for ages. Because the happy meal is not enough food for my child anymore.but my child enjoys the toys still. but policy says they sell toys.. oh well.. problem not solved..
  • TO
    TRUUUST OG
    Dec 13, 2025
    5.0
    Winston Q and his crew are the best and work overtime to give top tier customer service. They are the front line and have really turned the store in this area around for the greater. I come from Far Rockaway to share a good meal and customer experience
  • KG
    KIRA GREEN
    Dec 12, 2025
    5.0
    My daughter mistakenly ordered an egg mcmuffin thinking it was just an egg sandwich. Usually she only orders Hashbrowns or Pancakes for breakfast from McDonald's. To both of our surprise the egg mcmuffin actually comes with ham! But I thank the store manager, that was really understanding and compassionate for correcting the order. Winston was a complete delight and with no hesitation aimed to please and correct our mistake with such grace and compassion. He's truly a valuable asset to your company!
  • MM
    Mikaya McGowan
    Dec 7, 2025
    2.0
    So today we went to McDonald and My husband soda is flat and he didn’t get his sauce , Now on Nov 28th of this year We went to McDonald and they forgot His 4-piece Chicken nugget with it 5-6$ Meal and Now I wasn’t really to complacent the first time we order but now McDonald is Getting outta hands especially when it come to Hour Rush around 5-8pm , and on top of that they don’t even serve you your drinks just waiting in there flat and watery . Do better .

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 943 Flatbush Ave, Brooklyn?

McDonald's at 943 Flatbush Ave, Brooklyn is open daily from 6:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 6:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.