McDonald's

3.7
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
943 Flatbush Ave, Brooklyn, NY
11226, United States

Hours

Reviews

3.7
1,334 reviews
5 stars
508
4 stars
337
3 stars
224
2 stars
70
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many mentioning long wait times for orders and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and concerns about food hygiene.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or unsatisfactory, alongside some positive mentions of specific items.

Technology Issues

The use of kiosks for ordering received mixed feedback, with some customers finding it confusing and others appreciating the modern approach.

Customer Service

While some staff were praised for their friendliness and helpfulness, many reviews pointed out poor customer service experiences, including rudeness and lack of assistance.
  • RS
    Reid Spector
    Oct 24, 2025
    5.0
    Consistently fast and accurate using the app. If you’re gonna do it, this is the place to do it. Winston handles the orders like a champion
  • HK
    Hailey Koury
    Oct 23, 2025
    2.0
    good
  • EB
    Emery Barber (Pastor B)
    Oct 13, 2025
    5.0
    Always have to double-check your food here. Server looked me straight in the eyes to tell me how he prepared my coffee, but outright lied
  • MC
    Mauricio Casanova
    Oct 12, 2025
    1.0
    The place was disgusting and not clean. Staff standing around doing nothing. Hamburger was burned and dry. Fries were cold and dry. These franchise owners don't care about their business. Managers don't care about keeping the place clean. Employees stand there and do nothing. See photos below. This is why McDonald's is going out of business and should. It's disgusting.
  • BV
    Brandon Vescovo
    Oct 3, 2025
    1.0
    Why is there a club bouncer running around calling people demons at 2pm on a Friday? Literally "demons" is the word he uses, against children I saw just trying to sit somewhere and enjoy their meal. "Enforcing" a limit against random people just enjoying their food? Way too serious about his job? I've never seen anything like this in my life and it's unbelievably antisocial and uninviting.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 943 Flatbush Ave, Brooklyn?

McDonald's at 943 Flatbush Ave, Brooklyn is open daily from 6:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 6:30 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.