McDonald's

3.4
2007 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
880 Coney Island Avenue, Brooklyn, NY
11218, United States

Hours

Reviews

3.4
2,007 reviews
5 stars
682
4 stars
398
3 stars
325
2 stars
161
1 star
441

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incomplete orders, and rude staff, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted poor hygiene, with dirty tables, sticky floors, and unsanitary conditions in the restaurant.

Food Quality

Customers experienced inconsistent food quality, including cold items, stale fries, and incorrect orders.

Customer Experience

Several patrons noted a lack of customer service and attentiveness from staff, contributing to an overall negative dining experience.

Management Concerns

Reviews indicated issues with management responsiveness and employee treatment, affecting staff morale and service quality.
  • DS
    Doni Sadiev
    1 day ago
    3.0
    Person yelled at me after literally admitting fault for hearing my order wrong.
  • KE
    Kaiden Etkins
    4 days ago
    2.0
    Food is good, but beware of rats securing the perimeter🤢
  • YS
    Yura Smirnov
    Nov 13, 2025
    5.0
    Stepping into the Kensington McDonald’s, one is greeted by an aroma that evokes the warmth of freshly toasted brioche. The Quarter Pounder with Cheese unfolds like a sonnet to balance — its tender beef patty rests beneath a silken blanket of molten American cheese, its tangy notes of pickle and onion performing in perfect counterpoint. The fries, golden and architectural, stand like slender monuments to minimalistic perfection. A democratic indulgence elevated to modern art.
  • PP
    Pan Panaderia
    Nov 1, 2025
    1.0
    System always down, customers waiting for 30 minutes for incomplete orders and cold food, then they become angry and frustrated. Check it yourself in a Video. Not safe to go in person there, and would not bring your children there.
  • IE
    Ian Ellison
    Oct 19, 2025
    2.0
    This McDonald’s slams every soda they make on the counter, then it gets slammed again when it’s served lol

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 880 Coney Island Avenue, Brooklyn?

The location is open daily from 7:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 7:00 AM to 11:00 PM.