McDonald's

3.4
2378 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
82 Court St, Brooklyn, NY
11201, United States

Hours

Reviews

3.4
2,378 reviews
5 stars
801
4 stars
504
3 stars
390
2 stars
200
1 star
483

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, long wait times, and unresponsive staff, leading to frustration.

Cleanliness

Many reviews highlighted the restaurant's dirty conditions, including unclean tables and trash, contributing to a negative dining experience.

Staff Attitude

Numerous customers described staff as rude and unprofessional, with complaints about poor customer service and lack of assistance.

Order Accuracy

There were multiple instances of incorrect orders, missing items, and issues with the kiosk ordering system, leading to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with reports of disorganization and inadequate staffing contributing to the overall poor experience.
  • MM
    Milton Marte
    Jan 5, 2026
    5.0
    Good
  • JM
    Jason Moses
    Dec 24, 2025
    3.0
    Busy and bustling location. Kiosk number 7 didn't want to print my receipt with my order number. Luckily, the young lady at the register recognized my order as I rambled it to her. Register staff was great. Unfortunately, it was hard to find a clean table. Place looked like it could use some help.
  • TT
    Taylor
    Dec 7, 2025
    1.0
    The food is average,it took them 30 minutes to make a medium sized meal of a spicy chicken sandwich, Carmel frappe and medium French fries. They priotize mobile orders rather than the costumers that are waiting for their meal at the front and refuse to give refunds to customers that have been waiting so long. No one is at the front desk the majority of the time and the manager is no where to be seen. I don't recommend eating here.
  • WM
    William Mercado
    Dec 7, 2025
    4.0
    A good place just to chill out.
  • JG
    Jimmy G
    Nov 26, 2025
    1.0
    The worse McDonalds in downtown bk just save yourself the time and walk to the one in flatbush not sure how they make money and stay in business

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 82 Court St, Brooklyn?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, operating from 00:00 to 23:59 every day.