McDonald's

3.4
2366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
82 Court St, Brooklyn, NY
11201, United States

Hours

Reviews

3.4
2,366 reviews
5 stars
796
4 stars
502
3 stars
389
2 stars
199
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and unresponsive employees.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and dining areas, contributing to a negative dining experience.

Food Quality

Many reviews mentioned dissatisfaction with the food, including cold items, incorrect orders, and overall poor quality.

Management Issues

Customers expressed concerns about disorganized management and the need for better staff training and oversight.

Accessibility

Several reviews noted issues with the restaurant's claimed 24-hour service, with many customers finding it closed during expected hours.
  • JP
    johnna pecci
    Nov 13, 2025
    3.0
    Servers were inattentive and place was dirty with trash all over the floor and over filled garbage cans
  • GM
    Glenroy Manderson
    Nov 12, 2025
    1.0
    Lacking customer service. Could not spend my money. Kiosk says payable at counter staff says “ no go back and reorder “ ready to argue. I could only leave to avoid any further issues.
  • RF
    Ralph Franzese
    Nov 4, 2025
    2.0
    Service is terrible in this mcdonalds, employees are rude, mgmt does not care. If you g I during lunch ur waiting 20 or more minutes for food thats even if you order it before on the app. The hardest working person in this place is the tall cleaning guy he is always cleaning and checking
  • KE
    Kevin Exit
    Oct 29, 2025
    1.0
    Never coming back to McDonalds. I have been to so many McDonalds including this one and the surrounding McDonalds. The food is terrible. The staff are rude. Everything is overpriced and not worth the hype.
  • LH
    Lilli Hendrickson
    Oct 26, 2025
    1.0
    This is the absolute worst service I’ve ever experienced in my life and the worst McDonald’s I’ve ever been to: Everyone who works here hates their job and has the worst attitude and does not even care to show that they care at all. This place needs all new staff. They won’t even take your order at the register even when it’s 24 hour service and they argue in front of you about taking your order. I had to order on my phone and then it took 30 minutes+. Do better or just close this down.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 82 Court St, Brooklyn?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, operating from 00:00 to 23:59 every day.