Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean, but some customers reported dirty tables.
Staff Friendliness
While some reviews praised friendly staff, others highlighted rude or unhelpful behavior.
Play Area
The indoor playground is appreciated by families, providing a safe space for children.
AE
Atomic Email
1 day ago
1.0
One employee was crying and threw a temper tantrum over having to do his job. The food came out late, cold, did not include all items such as sauces, and there were many other issues. Fries tasted cold and stale. Embarrassing place. Never go here. Worst experience I’ve ever had at mcdonald’s.
KT
Khalid Tizlaf
Feb 12, 2026
1.0
Placed an order, their kiosk voided it and they refused a refund
AC
Ana Coyasamin
Feb 7, 2026
5.0
Muy bien servicio
SW
Snow W
Jan 26, 2026
2.0
Update: (02/01/2026)
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Thanks for the response from one of the McDonald representatives. After giving it some thoughts. I think the main purpose of using box for daytime sandwiches is to protect the shape of the sandwich when doing deliveries. But for dine in, wraps would be better. Even for take out, if it is a small order, wraps still wins. Boxes should be reserved for large orders where you need to stack one box on top of another. Please consider whether to use wraps or boxes base on dine in, takeout or delivery, and please also take order size into consideration. It is perfectly fine to eat nuggets and fries with fingers , but for sandwiches it is a little messier. So even a little improvement helps. Thanks for your attention to this matter.
(Original review)
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Breakfast sandwiches are in wraps which is good. But lunch/dinner time sandwiches are in boxes. This is bad because you will have sauces, cheeses, juices all over your hands. It is a mess .Why not use wraps for all sandwiches? I don’t understand the reason for using boxes.
VR
VS Rt
Jan 24, 2026
3.0
I had such a bad experience here. The staff is amazing but food what they served was strange. The flavour was little bit off. I think meat was burnt.