McDonald's

3.7
1570 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2028 Rockaway Pky, Brooklyn, NY
11236, United States

Hours

Reviews

3.7
1,570 reviews
5 stars
625
4 stars
353
3 stars
263
2 stars
120
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold items, expired ingredients, and missing components from orders.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty conditions both inside and outside the restaurant.

Staffing Issues

Customers noted that the restaurant often appeared understaffed, leading to slow service and disorganization.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of professionalism and poor management.
  • JC
    Juan Castillo
    2 days ago
    5.0
    Fast Service
  • GO
    Gurleen Oberoi
    Oct 26, 2025
    1.0
    I ordered through the McDonald’s mobile app and went to pick up my food, but they canceled my order without reason. When I reordered and went back, they said they didn’t have my order even though I showed them my pickup code! Really bad service and unhelpful staff. Very disappointed. Don’t recommend visiting this location.
  • LY
    Lynn Yang
    Oct 25, 2025
    2.0
    Yall might as well pack this place up for real. I just don’t understand how I can order a meal, & yall miss the most important items of the meal. The burger bro? But you give me the fries & the drink. This is not the first time either that this has happened. I stay always missing at least one item every time I try to give this McDonalds a shot again. I understand that things can be hectic but it’s literally every single time. & by the looks of the other reviews , I'm not the only one. Like they never miss a beat. Yall print labels out for what, if you’re just gonna jump, hop, skip over a whole item. Get it together for real.
  • US
    Ulanda kaye Smith
    Sep 29, 2025
    1.0
    Rude and took a long time
  • IS
    Irving Sanchez
    Sep 25, 2025
    5.0
    You can’t go wrong but the place was a bit crowded so I took my order to go

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2028 Rockaway Pky, Brooklyn?

McDonald's at 2028 Rockaway Pky, Brooklyn is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this location offers delivery services including same-day and no-contact delivery.