Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, order inaccuracies, and rude staff, particularly from management.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, with some customers expressing disgust.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, leading to concerns about food safety.
Atmosphere
The restaurant's atmosphere was noted as chaotic at times, with issues related to noise and the presence of disruptive individuals.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and cleanliness during specific visits.
KR
Kelis Robinson
Feb 14, 2026
1.0
This McDonald’s had messed up on my order multiple times and I’m pregnant I should not have to come out the comfort of my own home to go there to get my order and have them make it fresh. I DoorDash these orders and some of them either don’t have everything in it or I had gotten the wrong order it is not hard working for McDonald’s cuz I was working at McDonald’s for 2 years and since I’ve been working there I’ve never messed up on the order and the customer service is terrible.
TT
Tengen
Jan 28, 2026
1.0
They know that the kiosk is not printing receipts yet they didn’t mark it out of use. I ordered and didn’t get an recipt and they made me stand there for more than 20 minutes
BS
Bernardo Santana
Dec 3, 2025
5.0
Great service and fast
VG
victor gonzalez garcia
Nov 25, 2025
2.0
Horribles I asked for the bathroom key and the lady at front said to wait til 9 o’clock. Is this a thing? Your customers have to wait till 9 to use a bathroom? How they wash their hands ?