Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of courtesy.
Cleanliness
Customers frequently noted unsanitary conditions, particularly in the bathrooms, and a generally dirty environment.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Speed of Service
Several reviews mentioned slow service, especially during peak hours, with long wait times reported at both the drive-thru and in-store.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold, burnt, or poorly prepared items.