At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Customers consistently praised the ice cream for being creamy, flavorful, and delicious.
Service Issues
Several reviews highlighted poor customer service experiences, with instances of rudeness and inattentiveness from staff.
Cleanliness and Atmosphere
The store was often described as clean and well-maintained, contributing positively to the overall experience.
Pricing Concerns
Many customers noted that the prices were on the higher side, which affected their willingness to return frequently.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, indicating inconsistency in service and product quality.
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Trayakshi
Feb 12, 2026
5.0
This place is good they treat customers good
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Louis Tran
Dec 15, 2025
4.0
📍 Häagen-Dazs & Cinnabon in Dumbo is a fantastic spot! The ice cream is incredibly creamy and flavorful, while the cinnamon rolls are fresh, warm, and bursting with cinnamon goodness.
The location couldn’t be better: right near the Brooklyn Bridge, with a clean store and friendly staff. It’s an ideal place to grab dessert, and the late hours are a real bonus.
🔺 Unfortunately, it is on the pricey side. The space is quite small, and it often feels understaffed. Additionally, there’s no restroom, which can be inconvenient.
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Gerardo Montiel
Nov 16, 2025
1.0
So rude
A smile would be nice al least.
Sucks
AM
Alexander Moon
Oct 9, 2025
4.0
Definitely very expensive, but the ice cream is good, and they have a nice little selection. The person serving me was obviously training, and the manager was watching her to make sure she did good- which was nice to see! I originally got a tiny scoop... which- I think is normal, but they ended up giving me more. It was like $8 for that tiny scoop though, so I for sure can't afford to make this a normal visit.
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Alexander Malena
Oct 5, 2025
5.0
Nothing better than going by Haagen-Dazs on a hot sunny day to get some delicious ice cream and a Cinnabon on top of that to enhance that sweet tooth!! So you guys should do yourself a favor and go to Haagen-Dazs too, they got some of the best ice cream around