Five Guys

4.0
1033 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 284 7th Ave in Brooklyn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
284 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

4.0
1,033 reviews
5 stars
513
4 stars
268
3 stars
96
2 stars
45
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of employees, others reported rude behavior and poor treatment, particularly towards delivery personnel.

Food Quality

The food quality received positive remarks for taste and freshness, but there were complaints about incorrect orders and hygiene issues.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect preparations.

Atmosphere

The atmosphere was generally described as pleasant, though some noted cleanliness issues and a need for better maintenance.

Pricing

Customers found the prices to be on the higher side compared to other fast food options, but many felt the quality justified the cost.
  • CD
    Celine Delarosa
    Dec 19, 2025
    5.0
    Rochelle Johnson was very accommodating with my order . I told her my friend has a gluten allergy and she didn’t hesitate to accommodate for my order . Highly recommend having her as your cashier if you come in she’s amazing and deserves a raise
  • MJ
    Madina Jalilova
    Dec 11, 2025
    5.0
    Didn’t know it was complimentary🫠 so grateful
  • KV
    King V
    Nov 25, 2025
    1.0
    The big guy in the black shirt was rude to one of the employees for trying to get my attention to come get my order. I’ve worked in a restaurant before as employee and Manager and I know it is important to treat your team with kindness and respect. If I see him in store I am out the door. I thanked the young man with the tattoos as I had my headphones in when he called my number.
  • TC
    Tanya Cummings
    Nov 23, 2025
    2.0
    I really enjoy coming to Five guys and dine. The atmosphere is great don’t even mention the customer service. Every worker treats you with respect.
  • KS
    Khadija Stevens
    Nov 20, 2025
    1.0
    While eating what I ordered I noticed something blue in the meat (like a peice of glove or nail polish). I called the location to inform them and was told that they don't wear blue gloves and maybe it came with the meat. I really wish there was another location close by to support.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.