Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1628 Shore Parkway in Brooklyn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers reported issues with cleanliness, noting dirty floors and messy conditions in the restaurant.
Food Quality
While some customers praised the burgers and fries, others experienced inconsistencies in food quality, such as soggy fries and improperly prepared burgers.
Customer Service
Customer service feedback was mixed, with some praising friendly staff while others reported rude interactions and slow service.
Pricing
Several reviews mentioned that the prices are considered high for the quality and portion sizes, leading to dissatisfaction among some customers.
MN
Michael “Nymike69”
Feb 19, 2026
5.0
Great burgers & REAL salty fry's
KD
korra dale
Feb 11, 2026
4.0
I recently dined at Five Guys and had a lovely experience! The food was fantastic—the burgers are juicy and packed with flavor, and the fries are some of the best I've ever had. The service was friendly and attentive, though it took a little longer than expected for my order to be ready. The atmosphere was casual and welcoming, perfect for a relaxed meal. Overall, a great spot for burger lovers!
PK
Patricia Kiernan
Feb 1, 2026
5.0
Fresh, fast, piping hot good burgers and fries that make your taste buds happy. The staff is always great, the place is clean and everything's attended to. Shakes to cool you down and a delicious finish to a good meal. Real food, made to order, made your way executed flawlessly
BZ
Bingna Z
Jan 31, 2026
5.0
Fresh fries 🍟
Yummy hamburgers 🍔, love the mushroom mixed with beef textures, so tender
Free peanuts 🥜 are good flavored
Bathrooms are relatively clean
LD
Larisa D
Jan 19, 2026
1.0
Interesting experience. We ordered two hot dogs with assorted addings and fries. We received all of the above in a paper bag. Mixed, no separation l personally felt like an animal who is raised to be consumed in the very nearest future. Go there if you have zero respect for yourself or if zombie apocalypse is actually happening and there's absolutely nothing else left. Everything is disgusting beyond b
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1628 Shore Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 1628 Shore Parkway?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys at this location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I place an order online for pickup or delivery at Five Guys?
Yes, you can order online at https://order.fiveguys.com/location/five-guys-1712/menu for pickup or delivery.
What payment methods are accepted at Five Guys on Shore Parkway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or vegetarian menu options?
Buns and certain condiments contain gluten, but sandwiches can be ordered without buns via wraps or bowls. The veggie sandwich is made with peppers, onions and mushrooms, not a veggie patty.
Is Five Guys at Shore Parkway wheelchair accessible?
Yes, this location has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby parks can I visit before or after dining at Five Guys?
You can visit Shore Parkway Greenway or Ceasers Bay Park, both are local parks close to Five Guys.
Are there other dining options near Five Guys at 1628 Shore Parkway?
Yes, nearby you can find Pizza D'Amore, Wendy's, Olive Garden Italian Restaurant, and Starbucks for more food and drink choices.
What shopping centers are located close to Five Guys on Shore Parkway?
Nearby shopping centers include Caesar's Bay Bazaar, Caesar's Bay Shopping Center, and Caesars Bay, offering a variety of shopping experiences.
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