Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1628 Shore Parkway in Brooklyn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,004 reviews
5 stars
536
4 stars
247
3 stars
96
2 stars
38
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions in the kitchen and dining area.
Food Quality
While many customers praised the burgers and fries, there were complaints about inconsistent food quality, including soggy fries and poorly prepared burgers.
Customer Service
Customer service experiences varied widely, with some praising friendly and quick service, while others reported rude staff and poor order accuracy.
Pricing
Several customers noted that the prices are high for the quality of food received, with some feeling that the value does not match the cost.
Staffing Issues
Many reviews mentioned that the location appears to be understaffed, leading to slow service and a chaotic environment.
- UPUnknown Person4 days ago3.0Too expensive good fries infinity soda
- AWAgnes WhitehurstNov 13, 20255.0You can never go wrong going there when you crave a burger. Staff was great and professional service was great and oder was as well.
- WMWilme MartinezNov 7, 20255.0I like it .
- IAI AmNov 1, 20252.0I don't live in this area anymore however when I visit I go but not anymore. I was at the counter for a good while before someone came to take my order. No ketchup in the dispensers. The fries way too salty and definitely not fresh. I'm guessing due to recession/inflation they really cut back on the amount of fries cause I could count ( 17 )was in the cup and the usual handful in the bottom was light too.
- NLnicholas libertaOct 31, 20251.0"Are your fries gluten free?" "Uhhh yeah... uhhhh no they not gluten free" "The website says they are because its just potatoes fried in peanut oil" "Uhhhh yea" Dangerous
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1628 Shore Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 1628 Shore Parkway?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys at this location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM.
Can I place an order online for pickup or delivery at Five Guys?
Yes, you can order online at https://order.fiveguys.com/location/five-guys-1712/menu for pickup or delivery.
What payment methods are accepted at Five Guys on Shore Parkway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free or vegetarian menu options?
Buns and certain condiments contain gluten, but sandwiches can be ordered without buns via wraps or bowls. The veggie sandwich is made with peppers, onions and mushrooms, not a veggie patty.
Is Five Guys at Shore Parkway wheelchair accessible?
Yes, this location has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby parks can I visit before or after dining at Five Guys?
You can visit Shore Parkway Greenway or Ceasers Bay Park, both are local parks close to Five Guys.
Are there other dining options near Five Guys at 1628 Shore Parkway?
Yes, nearby you can find Pizza D'Amore, Wendy's, Olive Garden Italian Restaurant, and Starbucks for more food and drink choices.
What shopping centers are located close to Five Guys on Shore Parkway?
Nearby shopping centers include Caesar's Bay Bazaar, Caesar's Bay Shopping Center, and Caesars Bay, offering a variety of shopping experiences.