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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service is inconsistent, with some employees being friendly and attentive while others are reported as rude and unprofessional.
Product Quality
Many customers expressed dissatisfaction with the quality of drinks and food, citing issues like watery coffee, stale donuts, and incorrect orders.
Speed of Service
Customers frequently noted slow service and long wait times, particularly during busy hours.
Cleanliness
Some reviews highlighted cleanliness issues, including unsanitary conditions and a lack of fresh products.
Overall Experience
While some customers enjoy the location and staff, many expressed frustration with repeated mistakes and poor service.
AL
Aya Labdi
5 days ago
5.0
It was my first time trying real donuts in the United States, and I’d say they were good. The cookie butter latte was great, and they also have cappuccinos. The medium cup was actually huge! Big thanks to the staff.
GE
Gihan Elsharawy
Nov 9, 2025
5.0
It's good
NN
N N
Sep 11, 2025
1.0
Small iced coffee $4.15 and it is all water. Sorry guys as the price goes up, I want quality! Either you want business or you don’t.
JL
Jessie Liu
Aug 20, 2025
5.0
I dont really like dunkin but workers were nice
SM
Shanice M
Jul 8, 2025
1.0
I ordered an Iced Matcha Latte through UberEats, but what I received was just a cup of milk with no trace of matcha at all. While UberEats did refund me for the drink, I’m honestly more disappointed than anything else.
I completely understand that mistakes happen, especially when it’s close to closing time. I’m not a difficult customer, and I would have been okay if the store had contacted me to let me know they were out of matcha. Other stores sometimes call, substitute items, or even cancel when something’s unavailable. But to receive plain milk instead of what I was looking forward to was really frustrating.
I was genuinely excited for my drink, and that excitement quickly turned into disappointment. I hope this doesn’t happen to others and that the store communicates better in the future.
What are the operating hours of Dunkin' in Brooklyn, NY?
Dunkin' in Brooklyn is open Monday to Tuesday, Thursday to Saturday from 5:00 AM to 9:00 PM, Wednesday from 5:00 AM to 7:00 PM, and Sunday from 7:00 AM to 7:00 PM.
What types of meals does Dunkin' serve at this Brooklyn location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
Can I order ahead or use delivery services at Dunkin' Brooklyn?
Yes, you can order ahead using the Dunkin' app or website and enjoy delivery or curbside pickup services.
What new holiday drinks are available currently at Dunkin' Brooklyn?
The holiday menu includes the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
What payment methods are accepted at Dunkin' in Brooklyn?
Dunkin' accepts both debit and credit cards for payment.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Which nearby places can I visit after grabbing coffee at Dunkin'?
After your visit, you can check out nearby places like Baskin-Robbins for ice cream, boulevard books & cafe for books and coffee, or Aroma Coffee & Grill for additional coffee and sandwiches.
Are there convenient services close to Dunkin' Brooklyn for shipping needs?
Yes, the UPS Authorized Shipping Outlet nearby provides courier and shipping services, which is convenient if you need to send packages after your visit.
What nearby transit or local landmarks can help customers find Dunkin' in Brooklyn?
Nearby popular spots like Baskin-Robbins and the boulevard books & cafe can serve as landmarks to easily locate the Dunkin' at 7602 13th Ave, Brooklyn.