Dunkin'

3.7
438 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
267 Avenue X, Brooklyn, NY
11223, United States

Hours

Reviews

3.7
438 reviews
5 stars
196
4 stars
94
3 stars
52
2 stars
16
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how their orders were handled.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and preparation methods.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions within the store, contributing to a negative experience.

Service Speed

Customers consistently noted slow service, with long wait times for orders even when the store was not busy.

Product Availability

Customers expressed frustration over the unavailability of menu items, particularly donuts and specific drink options.
  • AN
    Alla NYC
    Nov 3, 2025
    1.0
    I am writing to report poor service at the Dunkin’ Donuts located at 267 Ave X. When I entered the store at 6:45 PM, the staff member at the counter yelled at me that the store was closed. His behavior was rude and disrespectful, which I find completely unacceptable. I urge you to address this issue and ensure better customer service at this location.
  • BG
    Boris Gerliani
    Oct 21, 2025
    1.0
    Venue is empty but every table is dirty.
  • LL
    Lura
    Sep 13, 2025
    5.0
    Really nice staff and environment!
  • YA
    yesi Arias
    Aug 22, 2025
    1.0
    The 2 guys working here don’t even make the drinks the way their supposed to u don’t get what u asked for and still give an attitude after telling them
  • MC
    Magali Coleman
    Aug 14, 2025
    1.0
    Rude server. Order a frozen coffee and he was just rude . Making unnecessary hand gestures because I was looking for change to pay , and there was no one behind me. Horrible workers .

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 267 Avenue X, Brooklyn?

Dunkin' in Brooklyn is open every day from 5:00 AM to 7:00 PM.

What are the main products and specialties offered at this Dunkin' location?

This Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and a variety of premium beverages.