Brand Certified
Dunkin'
3.7(270 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3921 5th Ave, Brooklyn, NY
11232, United States
Certified by Dunkin' • Feb 22, 2026
(917) 909-1814
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
270 reviews
5 stars
117
4 stars
50
3 stars
46
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, many reported rude and inattentive service.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and items being out of stock.
Cleanliness
The cleanliness of the location received both positive and negative comments, with some noting it was clean while others described it as dirty.
Speed of Service
Customers frequently complained about slow service, especially during busy hours, with reports of long wait times.
Food Quality
Several reviews criticized the quality of food, mentioning stale items and poorly prepared meals.
- DRDaniella RijoFeb 11, 20261.0This Dunkin Donuts location unfortunately is not great. Been there about 3 times and the ALL times they had no donuts, bagels, etc. Just a few munchkins and what looks like old fashioned donuts. They also claim they don't carry any Dunkin gift cards. Then to top it all off the employees have attitudes and give off the impression they don't feel like dealing with the customers. This location also needs some cleaning .
- MMMaria MedinaJan 12, 20261.0I frequent this store a lot. Staff is super friendly but unfortunately they are 80% of the time making the drinks wrong. It's either not what I ordered or they are out of something. They once told me the dunkalatte was discontinued which is not true they are just out of it at this store all the time. Today I ordered a latte and this is what I got. Horrible. Last time I go to this Dunkin.
- CMCynthia MoreraDec 26, 20251.0This dunkin never has anything, how are you Dunkin’ Donuts and run out of donuts and hot chocolate and it’s not even 1 pm, the workers there are rude also and this is not the first time it happens it always this way, they need to do better with the staff and also having enough food to last the day or close why still take online orders and there barely any donuts left
- MMMohamed MohamedDec 2, 20251.0This is the worst I’ve been to very rude and not attentive. Worst customer service and worst service. I don’t like it.
- ZWZuli WuNov 23, 20251.0Bought Dunkin Midnight here couple times. So watery
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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