Dunkin'

3.6
446 reviews
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Business Details

110 Beverley Rd, Brooklyn, NY
11218, United States
(718) 975-0551
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
110 Beverley Rd, Brooklyn, NY
11218, United States

Hours

Reviews

3.6
446 reviews
5 stars
187
4 stars
93
3 stars
52
2 stars
24
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Many customers reported that the establishment is dirty, with unclean tables and floors, contributing to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.

Staff Attitude

Several reviews mention staff arguing among themselves and displaying a lack of professionalism, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers noted positive interactions with specific staff members who provided excellent service.
  • RA
    Rezwana Ahmed
    Dec 27, 2025
    1.0
    Absolutely horrible service and attitude. One of the WORST "mocha" i have had in my life! It was basically just water. When I complained they tried to add some some choco powder and and pass it off. I was so disappointed by the taste that I left the drink at the counter. Asked the guy, what are their options for hot drinks. He behaved like he couldn't be bothered to answer. Half the time i couldn't hear him, half the time he was busy rolling his eyes. I have been to multiple dunkins. But this by far the WORST out of all the dunkins and restaurants I have been to in general. The actual rating should be -1 instead of just 1. Unfortunately that option is unavailable.
  • DC
    Daniel Cepeda
    Dec 22, 2025
    1.0
    I've always gone there and never had any problems, but today they started talking to me and automatically the service became terrible. The coffee was without sugar, the employee serving the food was practically throwing it at me. A huge disappointment.
  • CV
    Crystal Vargas
    Nov 21, 2025
    1.0
    They are always arguing the staff among themselves and they are always rushing and ruining everyone’s order and then when you ask to correct it they got upset and don’t wanna help you. It’s the only Dunkin’ Donuts in the area and it will make so much more money if people get it together.
  • LL
    Lulu Lopez
    Nov 17, 2025
    1.0
    Slowest service in the mornings. They need more workers but also a better system. My biggest issue is that the drinks are always inconsistent and never taste the same. Today was my last day going here.
  • AC
    Alma Cavallaro
    Nov 6, 2025
    1.0
    every time i come here something is wrong. Either the grilled cheese is burnt, milk is expired or bacon is completely mushy and unedible whenever i go to ask for a replacement they are always hesitant and rude. don’t recommend
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 110 Beverley Rd, Brooklyn, NY?

Dunkin' at 110 Beverley Rd, Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Brooklyn offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.