Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor service, with complaints about rude staff, slow service, and incorrect orders.
Cleanliness
Many customers noted that the establishment was dirty, with unclean tables and floors, contributing to a negative dining experience.
Inconsistency
Customers reported inconsistent drink quality and food preparation, with several mentioning that their orders were often incorrect or unsatisfactory.
Staff Attitude
Several reviews pointed out unprofessional behavior from staff, including rudeness and lack of customer service skills.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good experiences with certain orders.
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Manuel Calderon
Feb 4, 2026
1.0
Siempre qe paso despues de las 6 PM esta cerrado 😑😑
GC
G come
Jan 12, 2026
1.0
Don’t know who that girl with the hijab is but it’s always extremely slow service when she’s there, food and drinks are always bad, and she’s always screaming and joking around instead of doing what she needs to do. She’s very unprofessional I don’t know why she works here.
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Rezwana Ahmed
Dec 27, 2025
1.0
Absolutely horrible service and attitude. One of the WORST "mocha" i have had in my life! It was basically just water. When I complained they tried to add some some choco powder and and pass it off. I was so disappointed by the taste that I left the drink at the counter. Asked the guy, what are their options for hot drinks. He behaved like he couldn't be bothered to answer. Half the time i couldn't hear him, half the time he was busy rolling his eyes. I have been to multiple dunkins. But this by far the WORST out of all the dunkins and restaurants I have been to in general. The actual rating should be -1 instead of just 1. Unfortunately that option is unavailable.
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Daniel Cepeda
Dec 22, 2025
1.0
I've always gone there and never had any problems, but today they started talking to me and automatically the service became terrible. The coffee was without sugar, the employee serving the food was practically throwing it at me. A huge disappointment.
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Crystal Vargas
Nov 21, 2025
1.0
They are always arguing the staff among themselves and they are always rushing and ruining everyone’s order and then when you ask to correct it they got upset and don’t wanna help you. It’s the only Dunkin’ Donuts in the area and it will make so much more money if people get it together.